Mauricio Ketzler Lopez
FAIRBANKS,AK
Summary
Detail-Oriented Teller experienced in cash handling and customer service. Achieved customer satisfaction through effective communication and problem-solving skills while promoting banking services. Focused on maintaining organization and security in high-pressure environments, managing multiple tasks with efficiency.
Overview
2
2
years of professional experience
Work History
Bank Teller
First National Bank of Alaska
FAIRBANKS, ND
2025.04 - Current
- Processed deposits, withdrawals, and payments at First National Bank of Alaska teller window.
- Balanced cash drawer and verified daily currency counts to ensure accuracy and compliance with branch records.
- Assisted customers with account inquiries, transactions, and service requests.
- Promoted savings accounts, debit cards, and online banking services to enhance customer engagement and financial literacy.
- Ensured security during cash handling by accurately managing significant amounts of cash while adhering to safety protocols.
- Performed cash handling duties including counting currency, coins and checks.
Sales associate
Office Depot
Fairbanks, Alaska
2024.04 - 2025.03
- Assisted Office Depot customers with product selection and store navigation
- Operated POS register for sales, returns, and exchanges
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer questions with clear, friendly service
- Replenished merchandise on sales floor and stockroom shelves
- Organized promotional displays and reset aisle signage
- Maintained clean, organized work areas and checkout stations
Education
Some College (No Degree) - Accounting
University of Alaska
Fairbanks, Alaska 2025.08 -
Skills
- Teller operations
- Deposit processing
- Cash handling
- Currency balancing
- Cash drawer management
- Customer service
- Multitasking and organization
- Problem-solving
- Effective communication
- Listening and comprehension
References
References available upon request.
Timeline
Some College (No Degree) - Accounting
University of Alaska
2025.08 -
Bank Teller
First National Bank of Alaska
2025.04 - Current
Sales associate
Office Depot
2024.04 - 2025.03