Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ha Nguyen

Santa Ana,CA

Summary

Personable Teller experienced in delivering exceptional customer service and processing transactions efficiently. Achieved high levels of accountability and accuracy through strong knowledge of financial and security regulations. Focused on promoting client loyalty and maintaining precise records to support banking operations.

Overview

3
3
years of post-secondary education
10
10
years of professional experience

Work History

Bank Teller

Abbank
Ho Chi Minh , Vietnam
03.2022 - 03.2026
  • Prepared currency orders, coin shipments, and branch cash supplies.
  • Performed cash handling duties including counting currency, coins and checks.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Processed deposits, withdrawals, and transfers for Abbank branch customers.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Verified identification and balances before completing customer transactions.
  • Trained new tellers on Abbank procedures and customer service standards.
  • Followed banking policies, security rules, and anti-fraud procedures.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.

Golf Caddy

The Bluffs Grand Ho Tram
Ho Chi Minh , Vietnam
05.2016 - 02.2022
  • Guided golfers across The Bluffs Grand Ho Tram course and terrain
  • Read greens and advised shot selection on course conditions
  • Carried clubs and golf equipment for guests throughout rounds

Education

BBA -

Saigon Tourism Vocational College
Ho Chi Minh , Vietnam
08.2008 - 08.2011

Skills

  • Teller operations
  • Cash handling
  • Banking software
  • Account opening
  • Money transfer systems
  • Signature verification
  • Effective communication
  • Telephone communication
  • Problem solving
  • Conflict resolution

Timeline

Bank Teller

Abbank
03.2022 - 03.2026

Golf Caddy

The Bluffs Grand Ho Tram
05.2016 - 02.2022

BBA -

Saigon Tourism Vocational College
08.2008 - 08.2011
Ha Nguyen