Kennedy McAnn
Jonesville,LA
Summary
Detail-oriented Bank Teller experienced in cash handling, deposit processing, and efficient transaction management. Demonstrates strong customer service and accuracy in high-volume environments. Capable of balancing drawers and addressing account needs while maintaining confidentiality and fostering positive client interactions.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Bank Teller
CLB The Community Bank
Jonesville, LA
11.2025 - 11.2026
- Engaged customers to create positive first impression and answered account inquiries, enhancing customer experience.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and processing transactions efficiently.
- Promoted bank services, referring customers to branch staff to meet their financial needs.
- Processed cash checks and deposit transactions for community bank customers.
- Processed customer withdrawals accurately at the teller window, transfers, and loan payments accurately
- Balanced teller drawer and verified daily cash totals.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained confidentiality of bank records, transactions and customer information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Recorded customer transactions accurately into the banking system into computer and issued customer receipts.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Sales Associate
The Shops At Kress
Natchez, MS
01.2025 - 09.2025
- Processed sales transactions using point of sale systems
- Assisted shoppers with product selection at Kress retail boutiques
- Assisted customers in locating specific products to meet their needs. find specific products, answered questions, and offered product advice.
- Answered customer questions with clear product knowledge
- Promoted merchandise and seasonal offers to walk-in customers
- Answered incoming telephone calls to provide store, products and services information.
- Resolved customer complaints professionally, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled cash, card payments, and register balancing tasks
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Restocked merchandise on sales floor and fitting room areas
- Maintained organized displays throughout The Shops At Kress storefronts
- Supported store opening and closing procedures
- Maintained cleanliness of store environment including floors, windows, displays.
- Cultivated relationships with peers and upper management, fostering teamwork and collaboration.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Jena High School
Jena, LA05-2025
Some College (No Degree) - Business
Louisiana Delta Community College
Monroe, LASkills
- Teller operations
- Transaction processing
- Cash handling
- Deposit and withdrawal management
- Account opening
- Funds transfer management
- Banking software
- Bank systems
- Account updating
- Customer service
- Effective communication
- Clear communication
- Attention to detail
- Conflict resolution
- Time management
- Multitasking
- Team collaboration
- Relationship building
- Customer relationship development
- Decision-making
- Patience and empathy
- Compliance awareness
- [Software] proficiency
Languages
English
Full Professional
Spanish
Limited
Certification
- OSHA
Accomplishments
- student counsel
Affiliations
- Barrel racing
- Sewing
- Club memberships
- Learning new languages
- Event planning
Timeline
Bank Teller
CLB The Community Bank
11.2025 - 11.2026
Sales Associate
The Shops At Kress
01.2025 - 09.2025
High School Diploma -
Jena High School
Some College (No Degree) - Business
Louisiana Delta Community College