Jacqueline Enriquez Torres
Wilmington,DE
Summary
Disciplined and highly observant public safety professional with over three years of experience in security operations and loss prevention. Extensive background in patrol procedures, investigations, surveillance monitoring, emergency response, and conflict de-escalation. Proven ability to maintain order, protect life and property, and enforce policies in high-traffic environments. Committed to professionalism, integrity, and community-oriented service within a healthcare setting.
CORE COMPETENCIES
Law Enforcement Support Functions
Patrol Operations (Foot & Vehicle)
Emergency & Incident Response
Criminal & Internal Investigations
Report Writing & Documentation
Surveillance Systems & CCTV
Access Control & Perimeter Security
Conflict De-escalation
Evidence Handling
Public Interaction & Customer Service
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
09.2023 - Current
Conduct interior and exterior patrols to safeguard personnel, patients, visitors, and property.
Respond to emergency calls including disturbances, suspicious activity, and safety hazards.
Monitor CCTV systems and alarm systems to detect and deter criminal behavior.
Prepare comprehensive incident, accident, and investigative reports.
Enforce site-specific policies and procedures in accordance with state regulations.
Assist law enforcement and emergency responders during critical incidents.
De-escalate confrontational individuals using verbal intervention techniques.
Loss Prevention Associate
Asset Protection Associate
Walmart
08.2019 - Current
Conducted surveillance operations to identify and prevent internal and external theft.
Apprehended suspects in compliance with legal guidelines and company policy.
Documented investigations and preserved evidence for prosecution.
Coordinated with local law enforcement regarding theft cases and criminal activity.
Performed detailed incident reporting and case documentation.
Maintained situational awareness to ensure safety of customers and staff.
Education
Certificate - Certified Nursing Assistant
Dawn Career Institute
06.2005
High School Diploma - Medical Assistant
Del Castle Technical High School
Newport, DE05.2003
Skills
Report writing
Incident reporting
Security guard license
General security
Surveillance
CCTV monitoring
Detail-oriented
Conflict resolution techniques
FLUENT IN LANGUAGE
Theft prevention training
Asset protection
Work ethic
Verbal and written communication
Reliability
Punctuality
First aid certified
Security camera monitoring
Reporting skills
High level of integrity
Interior and exterior patrol
Investigative tools
Premises patrol
First aid and CPR certified
Emergency evacuation procedures
Workplace violence prevention
Active shooter training
Visitor tracking
Conflict de-escalation
Relationship building and management
Complex Problem-solving
Certification
CPR Training
AED, Adult, Child, Infant CPR
& AED Training (BLS)
Date Completed:09/17/2025
Valid until:09/17/2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Allied Universal
09.2023 - Current
Asset Protection Associate
Walmart
08.2019 - Current
Certificate - Certified Nursing Assistant
Dawn Career Institute
High School Diploma - Medical Assistant
Del Castle Technical High School