JACQUELINE FERRER
Battle Ground,WA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 1 years of experience working in busy fast environments.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx Ground
05.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Dog Sitter
Rover
04.2022 - Current
- Followed pet care instructions, dietary needs and medication regimens
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Sales Associate
House Of Smoke
09.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Member
McDonald's
12.2021 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked at the front counter, drive-thru and other areas
Education
No Degree - Medical Assistant
Concorde
Portland, OR04.2025
High School Diploma -
Ridgefield High School
Ridgefield, WA06.2022
Skills
- Guest Relations
- Adapt to Diverse Groups
- Customer Service
- Time Management
- Stocking and Replenishing
- Quality Control
- Update Records
- Monthly Inventory
- Heavy Lifting
- Package unloading
President list
President list is an award, that is giving out each start of the month. Due to if you have 4.0 gpa, from last month.
Timeline
Package Handler
FedEx Ground
05.2023 - Current
Sales Associate
House Of Smoke
09.2022 - 11.2023
Dog Sitter
Rover
04.2022 - Current
Crew Member
McDonald's
12.2021 - 03.2022
High School Diploma -
Ridgefield High School
No Degree - Medical Assistant
Concorde