Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline

Jacqueline Fields

Mental Health Professional*
Raleigh,NC

Summary

Patient focused mental health technician offering a solid background in diverse patient care in various settings including home care, day support support centers, education and community support. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.-

Overview

11
11
years of professional experience
5
5
years of post-secondary education
4
4
Certification

Work History

Mental Health Technician

Abound Health
Raleigh, NC
03.2018 - 05.2023
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to assist with intervention when needed.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment Engage client with activities to support goals identified in the patient care plan while maintaining safety and security.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Administered medications to relieve symptoms and monitor effects on client.
  • Organized recreational activities to assist in patient recovery.
  • Assisted with medication administration and counting and pouring medications.
  • Participated in patient education, helping to reinforce concepts and treatment plans.

Assistant Director

St. Augustines University
Raleigh, NC
01.2012 - 06.2016
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Resolved problems, improved operations and provided exceptional service.

Education

BBA - Business Administration

University of Hawaii - West Oahu, Kapolei, HI
08.1986 - 05.1989

Skills

Patient Assessment

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Software

Microsoft Office

Certification

CPR, FIRST AID, MEDICATION ADMINISTRATION to include AIM I & AIM II certification

Timeline

Mental Health Technician - Abound Health
03.2018 - 05.2023
Assistant Director - St. Augustines University
01.2012 - 06.2016
University of Hawaii - West Oahu - BBA, Business Administration
08.1986 - 05.1989

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Jacqueline FieldsMental Health Professional*