Jacqueline Flores
Pittsburg,CA
Summary
Dynamic individual with experience at KinderCare Learning Centers, adept at fostering engaging learning environments and maintaining meticulous student progress. Proven ability in customer service and effective communication, ensuring client satisfaction. Recognized for adaptability and problem-solving skills, contributing to seamless operations and positive experiences in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Instructional Aide
KinderCare Learning Centers
03.2021 - 12.2023
- Provided support during group lessons and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Operated multi-line telephone system to answer and direct high volume of calls.
Merchandise Associate
TjMaxx
09.2020 - 01.2021
- Seasonal
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Black Diamond High School
Pittsburg, CA06-2020
Medical Assisting With Phlebotomy
Contra Costa Medical Career College
Antioch, CA04-2026
Skills
- Effective interpersonal communication
- Strong ability to prioritize tasks
- Responsive to new challenges
- Strategic decision making
LANGUAGES
Spanish
Certification
BLS Certified
Timeline
Instructional Aide
KinderCare Learning Centers
03.2021 - 12.2023
Merchandise Associate
TjMaxx
09.2020 - 01.2021
High School Diploma -
Black Diamond High School
Medical Assisting With Phlebotomy
Contra Costa Medical Career College
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