Jacqueline Gort Wong
Summary
Customer-centric professional with 8 years in fast-paced daycare environments, delivering exceptional care and fostering strong relationships with families and colleagues. Expertise includes communication, multitasking, and problem-solving in organized, welcoming settings. Committed to contributing strong interpersonal skills and work ethic to roles in customer service, retail, or food service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teacher
Rainbow Kids Center
Miami
08.2018 - 06.2026
- Delivered exceptional service and support to children and families in a fast-paced, customer-focused environment.
- Cultivated strong relationships with parents by communicating effectively and promptly addressing concerns.
- Maintained a welcoming, safe, and organized environment while managing multiple tasks simultaneously.
- Demonstrated excellent time management skills while coordinating schedules, activities, and daily routines.
- Maintained accurate attendance records and daily reports with strong attention to detail.
- Handled unexpected situations calmly and efficiently while providing excellent support to families.
- Recorded attendance and daily reports with meticulous attention to detail, ensuring accurate documentation.
- Managed unexpected situations with composure, delivering supportive solutions to families in need.
- Assisted with meal preparation, serving food, and maintaining sanitation and cleanliness standards.
- Ensured compliance with health, safety, and sanitation procedures.
- Consistently recognized for reliability, punctuality, professionalism, and a strong work ethic
Education
Bachelor of Science - Structural Engineer
Thecnological University of Havana José Antonio Ec
Havana, Cuba07-1985
Skills
- Customer Service Excellence
- Communication and Interpersonal Skills
- Problem Solving and Conflict Resolution
- Organization and Attention to Detail
- Record Keeping and Documentation
- Dependability and Professionalism
- Classroom Management
- Teamwork and Collaboration
- Workplace safety
- Curriculum Development
- Student Assessment
- Customer Satisfaction
- Greeting and Assisting Customers
- Fast-Paced Work Environment
- Data Analysis
- Record keeping
- Educational Standards
- Word and Excel
Certification
- Early Childhood Professional Certificate (ECPC)
Timeline
Teacher
Rainbow Kids Center
08.2018 - 06.2026
Bachelor of Science - Structural Engineer
Thecnological University of Havana José Antonio Ec