Jacqueline Guardado
Little Rock,AR
Summary
Reliable and upbeat worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Bar Back
Dickey Stephens Ballpark
North Little Rock, AR
05.2021 - 08.2022
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked ID cards and verified bar guests were of legal age.
- Assisted cashiers with processing customer payments and documenting orders.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Handled vast amounts of cash on daily basis, which built trustworthiness and loyalty with owners.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
Fragrance Vendor
IPLB & PUIG
Little Rock, AR
12.2021 - 01.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supported loss prevention goals by monitoring shopper behavior.
Education
Bachelor of Arts - Criminal Justice
University of Arkansas At Little Rock
Little Rock, AR05.2024
Skills
- Customer Relations
- Relationship Building
- Flexible and Adaptable
- Cleaning and Sanitizing
- Customer Satisfaction Promotion
- Problem Detection and Resolution
- Social with Customers and Staff
- Can help guests who do not speak english
- Honest and Ethical
- Order Following
- Cash Register Operation
Languages
Spanish
Native or Bilingual
Timeline
Fragrance Vendor
IPLB & PUIG
12.2021 - 01.2022
Bar Back
Dickey Stephens Ballpark
05.2021 - 08.2022
Bachelor of Arts - Criminal Justice
University of Arkansas At Little Rock