Jacqueline Helbling
Bethesda,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Hostess and Server
CHEF GEOFF'S
Bethesda, MD
07.2021 - Current
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Handled cash payments and reconciled daily transactions accurately.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Lifeguard
HIGH SIERRA POOLS
Bethesda, MD
06.2020 - 08.2020
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Summer Camp Counselor
Summer at norwood
Bethesda, MD
07.2019 - 08.2019
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
- Managed disciplinary issues according to established policies and procedures.
Education
High School Diploma -
Walt Whitman High School
Bethesda, MD06-2021
Associate of Applied Science - Psychology (SSAH)
Montgomery College
Rockville, MDSkills
- Childcare
- Experience with Children
- Basic Math
- Restaurant experience
- OpenTable
- Serving Experience
- Complaint Handling
- Reservations Management
- Customer Service
- Guest Engagement
- Positive and Professional
Languages
- English, Fluent
- German, Fluent
Timeline
Hostess and Server
CHEF GEOFF'S
07.2021 - Current
Lifeguard
HIGH SIERRA POOLS
06.2020 - 08.2020
Summer Camp Counselor
Summer at norwood
07.2019 - 08.2019
High School Diploma -
Walt Whitman High School
Associate of Applied Science - Psychology (SSAH)
Montgomery College
Similar Profiles
Amy HickeyAmy Hickey
Assistant Bar Manager at Geoff's Cafe BarAssistant Bar Manager at Geoff's Cafe Bar
Brian David RobinsonBrian David Robinson
Business Revitalization/ Turnaround Expert at Chef Robinson LLC / DBA Chef Hat ProductionsBusiness Revitalization/ Turnaround Expert at Chef Robinson LLC / DBA Chef Hat Productions
Jalen MaloneyJalen Maloney
Boat Captain at Chef Charles the Fishing ChefBoat Captain at Chef Charles the Fishing Chef