Jacqueline Henderson
Medical Professional
Baltimore,MD
Summary
Proactive and reliable multitasker with excellent organization skills, ability to schedule / prioritize , coordinate patient's/customer's daily care needs. Hardworking employee with customer service, multitasking, Epic documentation, time management abilities. Devoted to giving all individuals a positive and memorable experience in the clinical healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant/Geriatric Nursing Assistant
John Hopkins Homecare
03.2022 - Current
- Documented bath record, bowel and bladder training, meal completion, and flow sheets to support patient care plan.
- Maintained safe and sanitary work stations and equipment to reduce spread of germs, bacteria and other pathogens.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information, assisted with feeding.
- Observed and reported unusual symptoms and changes to charge nurse.
- Helped residents walk with or without self-help device,and quickly responded to emergency situations involving sudden illness or injury.
Professional Security Officer
Allied Universal Security
09.2018 - 03.2022
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Secured all doors in office and main building.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies..
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Administrative Assistant/Data Analyst
First Choice LLC
10.2017 - 08.2018
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Performed clerical tasks
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources to translate findings into actionable outcomes.
- Worked as a liaison officer between the management and the staff
Education
Certified Phlebotomist Technichian
Perfect Puncture Academy LLC
06-2024
Some College (No Degree) - CPR/AED
Basic Life Support CPR/AED
07-2023
No Degree - Clinical Certified Medical Assistant
Bryan University
Tempe, AZ03-2023
Some College (No Degree) - Certified Nursing Assistant
It Works Learning Center
Baltimore, MD09-2022
No Degree - Medical Administrative Assistant
Community College of Baltimore County
10-2016
High School Diploma -
New Spiritual Foundation Academy
07-2010
Skills
- Inpatient care
- Patient-focused care
- Documenting vitals
- Update Electronic Health Record EHR)
- Laboratory procedures / tasks
- Helping with medication
- Responding to emergencies
- Collecting specimens
- EKG knowledge
- Medical Terminology Knowledge
- Infection control procedures
- Customer service oriented
- Knowledge of HIPAA regulation
- Performing patient intakes
- Sterilize medical instruments and equipment
- Knowledge of Universal precautions
Certification
Certified Phlebotomy Technician, Clinical Certified Medical Assistant, CPR Certified, and Certified Nursing Assistant
Accomplishments
I received Applause Awards for leadership.
Timeline
Certified Nursing Assistant/Geriatric Nursing Assistant
John Hopkins Homecare
03.2022 - Current
Professional Security Officer
Allied Universal Security
09.2018 - 03.2022
Administrative Assistant/Data Analyst
First Choice LLC
10.2017 - 08.2018
Certified Phlebotomist Technichian
Perfect Puncture Academy LLC
Some College (No Degree) - CPR/AED
Basic Life Support CPR/AED
No Degree - Clinical Certified Medical Assistant
Bryan University
Some College (No Degree) - Certified Nursing Assistant
It Works Learning Center
No Degree - Medical Administrative Assistant
Community College of Baltimore County
High School Diploma -
New Spiritual Foundation Academy
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