TYESHA GAMBLE
Baltimore,MD
Summary
Entry-level medical technician trained in venipuncture, specimen collection, vital signs measurement, and EKG interpretation. Demonstrated accuracy, clear communication, and calm patient support. Skilled in maintaining efficient workflow and collaborating with clinical teams. Proven reliability in service organization and high-pressure settings.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Certified Nursing Assistant/Geriatric Nursing Assistant
FutureCare
Baltimore, Maryland
09.2025 - 09.2025
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs and reported changes to nursing staff.
- Supported resident mobility with transfers, lifts, and walking assistance.
- Responded promptly to resident requests and comfort needs.
- Maintained clean rooms and followed infection control procedures.
- Communicated resident concerns clearly with nurses and care teams.
Cashier / Customer Service
Shoppers
Baltimore, MD
07.2025 - Current
- Delivered attentive customer service by addressing inquiries and resolving complaints, enhancing overall customer satisfaction.
- Manage high-volume checkout lanes during peak periods, staying efficient and organized under pressure.
- Process transactions accurately across multiple payment methods while maintaining a balanced cash drawer.
- Maintained up-to-date knowledge of store policies and promotions to provide accurate information and tailored suggestions to customers.
Package Handler
Amazon Warehouse
Baltimore, MD
10.2021 - 06.2023
- Trained new employees on packaging techniques, equipment operation, and safety protocols.
- Collaborated with team members to achieve daily production goals, enhancing overall team performance.
- Operated packaging machinery and upheld clean, safe work area, ensuring efficient daily operations.
- Maintained accurate records in electronic inventory systems, identifying and addressing issues with fragile items.
Cashier / Food Prep / Customer Service
McDonald's
Baltimore, MD
05.2010 - 12.2010
- Handled cash and credit transactions accurately, delivering efficient, error-free service to enhance customer satisfaction.
- Addressed customer inquiries and complaints while keeping checkout area clean and organized for a positive shopping experience.
- Processed front-counter orders using McDonald’s register and POS systems.
- Handled cash, card, and mobile payments with accuracy.
- Greeted guests and answered menu questions with courtesy.
Cashier / Food Prep / Cook / Customer Service
Julia's Best Byte
Baltimore, MD
08.2007 - 07.2008
- Prepared and served menu items based on customer orders, ensuring adherence to established procedures for quality and consistency.
- Maintained cleanliness and organized work areas, coordinating with supervisors to address supply needs promptly.
- Processed customer payments at Julia's Best Byte front counter.
- Balanced cash drawer and verified receipts during Julia's Best Byte shifts.
- Greeted guests and answered menu questions at Julia's Best Byte.
Cashier / Food Prep / Customer Service
McDonald's
Baltimore, MD
05.2007 - 08.2007
- Processed orders at counter and drive-through, maintaining accuracy in change and receipts.
- Prepared ingredients for cooking during shifts during downtime, creating opportunities for upselling.
- Processed customer payments using McDonald’s point-of-sale register
- Took accurate drive-thru and counter food orders
- Greeted guests and answered menu questions
Event Staff Member / Customer Service
S.A.F.E. Management
Baltimore, MD
06.2006 - 11.2006
- Welcomed guests, conducted bag checks, validated tickets, and assisted with elevator operations to maintain a secure and enjoyable event experience.
- Managed guest screening and bag checks for S.A.F.E. Management event operations.
- Directed crowd flow at entry gates and seating areas.
- Scanned tickets and verified credentials at venue entrances.
Education
General Education Diploma (GED) -
Baltimore City Community College
Baltimore, MD01-2019
Skills
- Client relations
- Communication
- Teamwork
- Attention to Detail
- Data Entry
- Compassion and Empathy
- Patient Care & Confidentiality
- Infection Control
- Medical Terminology
- Vital Signs Monitoring
- EKG Interpretation
- Venipuncture & Specimen Collection
Affiliations
- EKG Baltimore City Community College Baltimore MD (2025) 40 hrs EKG Essentials
10 hrs Lab: Hands on experience with 1 live body - CNA/GNA Baltimore City Community College Baltimore MD (2025)
24 hrs Medical Terminology
96 hrs CNA/GNA Theory
40 hrs FutureCare : Hands on experience with 10 residents a day - Phlebotomy Baltimore City College Baltimore MD (2024)
84 hrs Venipuncture Theory &Specimen Collection
80 hrs UMMC Midtown Campus: Hands on experience with 100 successful sticks
Certification
- Certified Nursing Assistant (CNA) — Maryland Board of Nursing Aug 2026
- EKG Technician Certification — Baltimore City Community College Nov 2025
- BLS Certification — American Heart Association Jul 2025
- Certified Phlebotomy Technician — National Healthcareer Association Dec 2024
Timeline
Certified Nursing Assistant/Geriatric Nursing Assistant
FutureCare
09.2025 - 09.2025
Cashier / Customer Service
Shoppers
07.2025 - Current
Package Handler
Amazon Warehouse
10.2021 - 06.2023
Cashier / Food Prep / Customer Service
McDonald's
05.2010 - 12.2010
Cashier / Food Prep / Cook / Customer Service
Julia's Best Byte
08.2007 - 07.2008
Cashier / Food Prep / Customer Service
McDonald's
05.2007 - 08.2007
Event Staff Member / Customer Service
S.A.F.E. Management
06.2006 - 11.2006
General Education Diploma (GED) -
Baltimore City Community College