Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacqueline Hernandez

San Marcos,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Healthcare manager position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Mobile Manager

TrueCare
07.2022 - Current
  • Manage and direct the daily operations of an assigned Mobile Clinic, including patient services.
  • Assist in managing operational budgets for the program.
  • Maintain a working knowledge of current dental and medical needs of the populations served.
  • Manage use of administrative and clinical resources and order new supplies as needed; ensure mobile clinics are clean and well stocked.
  • Maintain complete confidentiality regarding medical records and personal information.
  • Manage relationships with healthcare partners to ensure programs are meeting mission goals and provide referrals to resources.
  • Coordinate contracting process with healthcare partners, community organizations, and vendors, as needed.

Mobile Supervisor

TrueCare
07.2021 - 07.2022
  • Ensure health center follows Title XXII regulations and necessary licensing requirements; and monitor documentation monthly to meet audit requirements.
  • Contribute to the success of TrueCare by participating in quality improvement activities.
  • Represent TrueCare at community events and meetings, reporting meeting outcomes.
  • Assure confidentially of medical records as directed by TrueCare HIPAA protocols.
  • Develop strong intra- and inter-departmental teamwork to meet the needs of patients and clinicians and drive decision-making and other actions.
  • Identify and implement opportunities to build employee morale and individual motivation.

Lead Registered Dental Assistant

North County Health Services
03.2019 - 08.2021
  • Leads clinical staff in cleanliness throughout the dental office location.
  • Leads clinical staff in maintaining a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits.
  • ensure adequate coverage of dental assistants to ensure efficient workflow.
  • Mentors and trains other clinical staff.
  • Maintains the knowledge that is a resource to other clinical staff, uses their expertise to improve patient care and advance company goals.
  • Responsible for the professional and clinical development of the other dental assistants in the office.
  • Assists in the efficient transition and adaptation of new dental assistant staff.
  • issue resolution and workflow recommendations for continuous process improvements to the lead surgical assistant.

Education

Some College -

Palomar College
San Marcos, CA

GED -

Mission Hills High School
San Marcos, CA
06.2006

Skills

  • Cross-Departmental Alignment
  • Service Promotion
  • Relationship Building
  • Calendar Management
  • Staff Monitoring
  • Detail-Oriented

Accomplishments

2022-Chiefs' choice

2016-Employee of the year

2012-Employee of the year


Timeline

Mobile Manager

TrueCare
07.2022 - Current

Mobile Supervisor

TrueCare
07.2021 - 07.2022

Lead Registered Dental Assistant

North County Health Services
03.2019 - 08.2021

Some College -

Palomar College

GED -

Mission Hills High School

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Jacqueline Hernandez