Jacqueline Hernandez
Houston
Summary
Detail-Oriented and highly organized administrative professional seeking a Legal Assistant role. Experienced in customer service, document management, data entry, scheduling, and maintaining accurate records in fast-paced environments. Strong communication skills, bilingual in English and Spanish, with a proven ability to learn new systems quickly and handle confidential information professionally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Returns Clerk
Nellis Auction
Katy
09.2024 - 06.2026
- Review documentation and verify information for accuracy.
- Coordinate with multiple departments to resolve issues and ensure timely processing.
- Maintain organized records and inventory tracking systems.
- Prioritize tasks and meet deadlines in a fast-paced environment.
- Handle sensitive customer information with professionalism and confidentiality.
Administrative Assistant
Magnum Builders
Houston
08.2024 - 12.2025
- Assisted with office administration, document organization, and record maintenance.
- Prepared and updated spreadsheets, reports, and business correspondence.
- Answered phones, responded to emails, and assisted clients professionally.
- Maintained filling systems and ensured documents were organized and accessible.
- Scheduled appointments and coordinated communication between team members.
- Supported day-to-day business operations and administrative projects.
Sales Associate
Carters Oshkosh
Cypress
11.2022 - 12.2024
- Delivered exceptional customer service in a high-volume retail environment.
- Assisted customers with inquiries and problem resolution.
- Collaborated with team members to meet operational goals.
- Managed multiple responsibilities while maintaining accuracy and professionalism.
Education
High School Diploma -
Waller High School
Waller, TX05-2024
Skills
- Administrative Support
- Data Entry & Record Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Documentation Preparation and Filing
- Calendar Management
- Customer Service
- Professional Communication
- Attention to Detail
- Time Management & Multitasking
- Bilingual English & Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Accounting Assistant
Timeline
Returns Clerk
Nellis Auction
09.2024 - 06.2026
Administrative Assistant
Magnum Builders
08.2024 - 12.2025
Sales Associate
Carters Oshkosh
11.2022 - 12.2024
High School Diploma -
Waller High School