Jacqueline Herold

Manages daily operations at the Moscow Food Co-op's Campus location store, including overseeing quarterly inventory, weekly product ordering, and ensuring compliance with food safety standards.

• Trains and guides team members to optimize productivity and enhance customer satisfaction, fostering a positive work environment
• Consistently maintains clean, safe work spaces to maximize productivity and safety
• Promotes a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
• Manages cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations
• Develops strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations
• Maintains and operates espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
• Cleans counters, machines, utensils, and seating areas daily. Maintains a clean and organized workspace for optimal productivity and safety

Worked in Receiving at St. Luke’s Auxiliary Thrift Shop where I built my adaptability and problem solving skills on a daily basis. I learned basic furniture and bicycle repair, as well as electronics testing.

• Placed, tagged, and secured merchandise in diverse designated areas
• Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes
• Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility

I am enthusiastic about plants and I enjoyed learning about them and helping people decide which plants would fit their vision.

• Cashier responsibilities in the Nursery retail center
• Extensive plant care, both indoors and outdoors
• Helping customers choose the correct plants for their specific landscaping needs - ex. shade or sun, flowering, fruit-bearing, or ornamental
• Organized store merchandise racks and displays to promote and maintain visually appealing environments

Maintained a reliable house sitting/pet care side business for 10 years, enabling clients to travel without anxiety for their pets and possessions. This unique job set a foundation of dependability, problem solving, and attention to detail that I've carried into all proceeding jobs.

• Gave animals proper attention to promote secure environment in owner's absence.
• Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
• Communicated professionally with pet owners via phone, email, and text.
• Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.