Jacqueline Hickman
South Lyon,MI
Summary
Healthcare professional with background in delivering high-quality patient care. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support. Utilizes high quality communication and strives to provide all possible positive outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Recess Supervisor/Substitute Paraprofessional
South Lyon Community Schools
South Lyon, MI
01.2022 - Current
- Supervised student activities during recess, ensuring safety and engagement.
- Monitored playground behavior to promote positive interactions among students.
- Implemented conflict resolution strategies to address student disagreements effectively.
- Coordinated recreational games and activities, enhancing student participation and enjoyment.
- Trained new staff on safety protocols and supervision techniques for outdoor play.
- Collaborated with teachers to align recess activities with educational goals and standards.
- Contributed to a welcoming school culture by greeting students daily and engaging with them on a personal level.
- Coordinated with other Recess Supervisors to maintain consistency in supervision practices across grade levels.
- Provided first aid assistance to injured students, following established protocols and procedures.
Home Health Aide
Corso Care
Milford, MI
02.2024 - 09.2025
- Developed individualized care plans in collaboration with families and medical staff, enhancing client satisfaction.
- Maintained accurate documentation of patient progress, ensuring compliance with regulatory standards.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Coordinated transportation for clients to medical appointments, promoting access to necessary healthcare services.
- Fostered strong relationships with clients and families, building trust and encouraging open communication about care needs.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Medication Manager
Sunrise Assisted Living
West Bloomfield, MI
05.2016 - 12.2019
- Leadership: Training of all new team members.
- Oversaw medication administration processes, ensuring compliance with safety regulations and best practices.
- Conducted regular audits of medication inventory to maintain accurate records and prevent shortages.
- Led interdisciplinary team meetings to discuss resident care strategies and medication-related concerns.
- Served as a resource for nursing staff regarding complex cases involving multiple medications or challenging patient conditions.
- Facilitated open lines of communication between patients, families, and healthcare providers to address any concerns or questions related to medications effectively.
- Meticulously documented all aspects of medication administration, ensuring accurate medical records for effective communication among healthcare providers.
- Monitored patients for adverse reactions or side effects following medication administration, intervening promptly when necessary.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Wound care within scope of practice.
Medication Manager/Care Manager
Sunrise Assisted Living
Bloomfield Hills, MI
02.2011 - 04.2014
- Medication Administration: Administered and assisted patients with daily medication. Followed crush orders and tested blood glucose to give insulin compliant with patients' sliding scales. Assessed and managed patients' ailments with PRN medication. Followed instructions in and properly documented all medication given in the Medical Administration Record. Followed 6 rights of medication administration.
- Simple Wound Care
- Medication Counting and Dispersing: Assisted Wellness Nurse with inventory of all medications and properly dispersed them on a daily basis.
- Communication: Notified and updated Wellness Nurse and house doctor on all patients on a daily basis. Maintained excellent communication on each patients' needs and outcomes to all medications. Maintained excellent communication with residents' family members.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Served as a resource for nursing staff regarding complex cases involving multiple medications or challenging patient conditions.
- Oversaw medication administration processes, ensuring compliance with safety regulations and best practices.
- Utilized MAR and EMAR for documentation
Server
Roosevelt's
Farmington Hills, MI
06.2008 - 02.2012
- General Wait Staff Duties: Served patrons meals and drinks. Excellent time management skills. Customer satisfaction. Guaranteed repeat customers. Lead training and trained employees at additional location.
- Managed multiple tables efficiently, demonstrating strong time management and multitasking abilities.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate Degree in Nursing - Nursing
Oakland Community College
Waterford, MI05-2026
No Degree - Pre Med/Prerequisites
University of Michigan
Dearborn, MI01.2006
Skills
- Task prioritization
- Vitals monitoring
- Patient assessments
- Infection control standards
- Direct patient care
- Medical documentation
- Certified in CPR/AED
- Reliability and Punctuality
- Excellent Communication
- Patience and Tolerability
- Cultural Awareness
Certification
- BLS certification July, 2024
- Narcan training October 2025
Timeline
Home Health Aide
Corso Care
02.2024 - 09.2025
Recess Supervisor/Substitute Paraprofessional
South Lyon Community Schools
01.2022 - Current
Medication Manager
Sunrise Assisted Living
05.2016 - 12.2019
Medication Manager/Care Manager
Sunrise Assisted Living
02.2011 - 04.2014
Server
Roosevelt's
06.2008 - 02.2012
Associate Degree in Nursing - Nursing
Oakland Community College
No Degree - Pre Med/Prerequisites
University of Michigan