Rachel Mead
Jenison
Summary
Detail-oriented administrative professional with a background in educational support. Skilled in communication and customer service, enhancing office efficiency and fostering professional relationships. Ready to leverage organizational skills to contribute to a dynamic educational environment.
Overview
8
8
years of professional experience
Work History
Substitute Paraprofessional
Edustaff
Ottawa Area Center
11.2025 - Current
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by facilitating positive behavior interventions and promoting a conducive learning environment.
- Maintained positive attitude and affirmatively communicated with each student.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Supported students with individual learning needs to enhance educational outcomes.
Administrative Assistant
Jenison Public Schools
Bursley Elementary
08.2022 - 06.2025
- Coordinated daily office operations to enhance workflow efficiency and support educational activities.
- Managed scheduling for staff meetings, ensuring alignment with school calendars and stakeholder availability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Paraprofessional
Jenison Public Schools
Bursley Elementary
08.2018 - 08.2022
- Supported classroom instruction by implementing individualized education plans for students with diverse learning needs.
- Assisted teachers in managing classroom behavior, fostering a positive and productive learning environment.
- Collaborated with multidisciplinary teams to develop strategies that enhance student academic performance and engagement.
- Monitored student progress, providing feedback and support to facilitate skill development and understanding.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Education
No Degree - Legal Secretary
Mid Michigan Community College
Mount Pleasant, MISkills
- Strong organization
- Relationship building
- Task prioritization
- Meticulous attention to detail
- Staff motivation
- Prioritization
- Calendar management
- Document preparation
- Meeting coordination
- Expense tracking
- Team bonding
Timeline
Substitute Paraprofessional
Edustaff
11.2025 - Current
Administrative Assistant
Jenison Public Schools
08.2022 - 06.2025
Paraprofessional
Jenison Public Schools
08.2018 - 08.2022
No Degree - Legal Secretary
Mid Michigan Community College