Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Holmes

617 Standard Lane,GA

Summary

Proven security and management professional with a track record of enhancing safety and customer satisfaction at Dsi Security. Skilled in incident reporting and superior customer service, adept at quick emergency response and implementing efficient security protocols. Achieved significant improvements in operational efficiency and customer experience at Circle K and CVS Pharmacy.

Knowledgeable security captin with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Overview

23
23
years of professional experience

Work History

Security Officer

Dsi Security
12.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.

Assistant Store Manager

Circle K
04.2018 - 04.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Assistant Manager

CVS Pharmacy
04.2002 - 05.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Effingham County High
Springfield, GA
05-1987

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Superior customer service

Timeline

Security Officer

Dsi Security
12.2022 - Current

Assistant Store Manager

Circle K
04.2018 - 04.2022

Assistant Manager

CVS Pharmacy
04.2002 - 05.2018

High School Diploma -

Effingham County High
Jacqueline Holmes