Jacqueline Houzer
Tuscaloosa,AL
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
25
25
years of professional experience
Work History
Sales Associate II
The University of Alabama
Tuscaloosa, AL
12.2018 - Current
- Provide excellent customer service
- Assist the store with day to day operation
- Price, shelved, and return course material using Winprism
- Communicate with management, buyers, and inventory associates to ensure in stock of needed course materials
- Verify book scholarships using Banner
- Process customer orders through point of sale terminals
- Conduct refunds and buybacks for course materials
- Pull web orders
- Train and supervise student sales assistants
Store Manager
Rite Aid
Tuscaloosa, AL
05.1999 - 07.2018
- Interview, hire, and train qualified candidates
- Lead store associates by executing company business plans
- Provide leadership and development for associates through communication and teamwork
- Provide superior customer service
- Oversaw proper opening and closing of the store
- Ensure meeting store retail planned sales, margin, and labor expenses and profit/loss monthly results
- Responsible for price accuracy
- Managed in stock and out of stock of merchandise
- Pulled and transferred recalls, out of dates, and damages
- Communicated with vendors regularly
- Received vendors' merchandise checking for accuracy of quantity, quality, and pricing
- Input and filed invoices and credits daily
- Supervised the preparation of the store's physical inventory and develop action plan to achieve expected results
Education
High School Diploma -
Demopolis High School
Demopolis, AL05-1984
The University of Alabama
Tuscaloosa, ALSkills
- Customer Service
- Inventory Management
- Product Sales
- Personnel Management
- Verbal/Written Communication
- Time Management
- Teamwork and Collaboration
- Experience with Windows, Word, and Excel
- Banner experience
Affiliations
I'm a licensed Zumba instructor. I love to dance and have fun with my students. My goal is to inspire others to embrace themselves and become the best they can be.
Timeline
Sales Associate II
The University of Alabama
12.2018 - Current
Store Manager
Rite Aid
05.1999 - 07.2018
High School Diploma -
Demopolis High School
The University of Alabama
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