KARIM DAHDALEH
Sales Associate
Raleigh,NC
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales Associate II
Tremco CPG
10.2023 - Current
- Conduct market research to identify and engage potential buyers, including architects, general contracting firms, and sub-contractors using Salesforce
- Successfully reach out to clients, presenting and selling construction materials such as sealants, deck/traffic coatings, and air barriers
- Achieved sales success by establishing relationships and closing deals with multiple sub-contracting firms, creating recurrent monthly sales and contributing to increased market presence
Entry level Sales representative
Acquire Marketing
03.2023 - 05.2023
- Worked closely with junior director to drive up Sam's Club AT&T sales by 10%
- Helped secure 25+ new customers in 2 months
- Developed effective marketing strategies and product knowledge to gain new clients and keep existing ones
- Assisted customers in selecting the right AT&T plans for them by asking qualifying questions, identifying customers problems, and solving them whether it be price, product, or service
Marketing Intern
Lugano Investment Ltd Import / Export and Logistics
06.2021 - 08.2021
- Developed 5 marketing presentations on Lugano's products and services for potential clients
- Accompanied management in product presentations at various cement plants in Jordan
- Supported the creation of 3 case studies to showcase Lugano's cross border capabilities
Sales Intern
Lugano Investment Ltd Import / Export and Logistics
06.2020 - 08.2020
- Worked closely with sales director on new client outreach to continue to expand the company's presence in the marketplace and understand client's import / export needs
- Conducted pricing analysis to benchmark Lugano's current pricing to its competitors, recommending a 3.5% price increase on refractory bricks
Education
Bachelor of Arts - Enterprise Leadership, International Business Certificate
University of Iowa
Iowa City, IASkills
Sales development
Teamwork and collaboration
Product sales
Customer needs assessment
Upselling
Customer service
Leadership Experience
Habitat for Humanity, Head Volunteer, Iowa City, IA, 08/01/17, 12/31/21, Volunteered to build houses throughout Iowa targeting lower income households., Promoted to head volunteer in 2021, overseeing 24 volunteers, Trained 24 new volunteers in safety standards and best practices.
Timeline
Sales Associate II
Tremco CPG
10.2023 - Current
Entry level Sales representative
Acquire Marketing
03.2023 - 05.2023
Marketing Intern
Lugano Investment Ltd Import / Export and Logistics
06.2021 - 08.2021
Sales Intern
Lugano Investment Ltd Import / Export and Logistics
06.2020 - 08.2020
Bachelor of Arts - Enterprise Leadership, International Business Certificate
University of Iowa
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