David Grissom

Sales Development Representative

Levitate · Full-time Levitate · Full-time
Mar 2025 - Present · 5 mons Mar 2025 to Present · 5 mos
Raleigh, North Carolina, United States Raleigh, North Carolina, United States
Hit 200% Percent Sales Quota First Quarter
Average 130 Dials Per Day
Hit over 100% Demo Performance Goal First Quarter
Enriching leads, developing and setting meetings for AEs in over 75 meetings in less than 4 months.
Skills: Cold Calling · Sales · Lead Generation · Customer Relationship Management (CRM) · Sales Pipeline Development

• Conducted market research to identify potential leads and target audiences.
• Assisted in preparing sales presentations and product demonstrations for prospects.
• Collaborated with sales team to develop outreach strategies and follow-up processes.
• Utilized CRM software to track interactions and manage sales pipeline effectively.
• Engaged with prospects through email campaigns, phone calls, and social media outreach.
• Supported lead generation efforts by qualifying inbound inquiries from various channels.
• Participated in training sessions to enhance product knowledge and sales techniques.
• Maintained updated records of customer interactions to ensure seamless communication flow.
• Built and managed accurate sales pipeline to maintain high volume of activity.
• Established relationships with prospects and customers to promote product understanding and drive sales growth.
• Won new business by articulating full value of company's capabilities to prospects.

• Crafted specialty cocktails using high-quality ingredients and innovative techniques.
• Provided exceptional customer service, ensuring a memorable dining experience for guests.
• Maintained cleanliness and organization of bar area, adhering to health and safety standards.
• Assisted in training new bartenders on menu items and efficient service protocols.
• Managed inventory control, tracking supplies to minimize waste and ensure availability.
• Developed strong relationships with regular patrons, fostering loyalty and repeat business.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Enhanced team productivity through effective scheduling and task delegation.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 25% improvement over prior onboarding process.