JACQUELINE JORDAN
Milwaukee,Wisconsin
Summary
Medical Secretary who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
West Allis Memorial Hospital
West Allis, Wisconsin
09.2016 - Current
- Greet visitors, and directed them to appropriate staff.
- Scheduled and confirmed patients appointments or medical consultations.
- Maintain medical records, technical library, or correspondence file.
- Answer telephones and directed calls to the appropriate staff.
- Operate Office equipment, such as voice mail messaging systems and word processing, spreadsheets or other software to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Medical Secretary/ Office Manager
McIver Foot Clinic
Milwaukee, Wisconsin
.1 -1 - .1 -1
- Greet Patients, ascertain purpose of visit and direct them to appropriate staff.
- Schedule and confirmed patient diagnostic appointments, surgeries, or medical consultations.
- Maintained a clean reception area, including lounge and associated areas.
- Organized all new hire, security and temporary paperwork.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Performed bookkeeping duties such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Performed various clerical or administrative functions such as ordering and maintaining an inventory of supplies.
- Interviewed patients to complete documents, case histories, or forms such as intake or insurance forms.
Education
High School Diploma - General Education
ALEXANDER HAMILTON
Dec 1980
Associate Degree -
ANTHEM COLLEGE
May 2014
Skills
- 45 WPM typing
- Micro Soft proficient
- Customer service-oriented
- Excellent planner and coordinator
- Team building
- Professional phone etiquette
- Excellent communication skills
- Medical Electronic Records (EMR)
- Accurate and detailed
- Works well under pressure
Timeline
Medical Receptionist
West Allis Memorial Hospital
09.2016 - Current
Medical Secretary/ Office Manager
McIver Foot Clinic
.1 -1 - .1 -1
High School Diploma - General Education
ALEXANDER HAMILTON
Associate Degree -
ANTHEM COLLEGE