Jacqueline Jorgenson-Maraj
Puyallup,WA
Summary
To obtain a challenging position that offers growth as an individual Well-qualified HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
Rts Sortation Associate
Amazon
06.2022 - Current
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
- Unloaded, inspected, and stored damaged and returned products.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
Service Advisor
Larson Automotive Group
02.2016 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Improved customer satisfaction by providing accurate repair estimates and timely completion of work.
- Facilitated open communication between sales staff and service department during vehicle handovers or trade-ins evaluations.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Oversaw training and onboarding process for all newly hired employees.
Front End Person
McDonalds
01.2014 - 01.2016
Gardan/ Front End Cashier
Lowe’s Home Improvement
01.2011 - 05.2013
Program Specialist
Boys and Girls Club
09.2009 - 12.2010
Front End Cashier
McDonald's
12.2007 - 09.2009
Dishwasher/ Busser/Fill in hostess
Denny’s
06.2007 - 12.2007
Education
Bachelor of Science - Sociology
Arizona State University
Tempe, AZ10.2024
Associate Degree AA -
Pierce College
Steilacoom, WA06.2016
Degree- Non-graduate -
Pacific Lutheran University
Parkland, WA2013
High School diploma -
Clover Park High School
Lakewood, WA06.2009
Skills
- Order Picking
- Pallet Jack Operation
- Warehouse Safety
- Package handling
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Team Leadership
- Staff Management
- Staff Training and Development
Awardsrecognition
All Store Meeting: Most EPP’s- 2012
Volunteer Experience
- Hudtloff Middle School, Lakewood, WA, 2004, 2005
- St Clare’s Hospital, Lakewood, WA, 2007, 2008
References
- James Ellis, (253) 432-3273
- Ira Wolfson, (360) 475-9872
- Delores Gowens, (253) 589-8989
- Filma Fontanilla, (253) 439-8320
Timeline
Rts Sortation Associate
Amazon
06.2022 - Current
Service Advisor
Larson Automotive Group
02.2016 - 06.2021
Front End Person
McDonalds
01.2014 - 01.2016
Gardan/ Front End Cashier
Lowe’s Home Improvement
01.2011 - 05.2013
Program Specialist
Boys and Girls Club
09.2009 - 12.2010
Front End Cashier
McDonald's
12.2007 - 09.2009
Dishwasher/ Busser/Fill in hostess
Denny’s
06.2007 - 12.2007
Bachelor of Science - Sociology
Arizona State University
Associate Degree AA -
Pierce College
Degree- Non-graduate -
Pacific Lutheran University
High School diploma -
Clover Park High School