Jacqueline Lary
Summary
Engaging front office associate with positive attitude, friendly demeanor and service-oriented personality. Several years of expertise promoting exceptional customer experiences in a professional medical setting.
Overview
31
31
years of professional experience
Work History
Front Office Associate
Johns Creek Pediatrics, P.C.
Suwanee
12.2017 - Current
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments and maintained calendar for healthcare providers.
- Handled patient inquiries and provided accurate information about services.
- Managed multi-line calls to ensure efficient communication, respond to inquiries, and direct calls appropriately.
Patient Care Coordinator
Burr von Maur, M.D, F.A.C.S, Inc.
Mission Viejo
12.1995 - 12.2012
- Facilitated communication between patients and medical staff to ensure clarity.
- Coordinated patient appointments and managed schedules for efficient office workflow.
- Maintained patient records and updated information in electronic health systems.
Education
Mission Viejo High School
Mission Viejo, CASome College (No Degree) -
Saddleback College
Mission Viejo, CASkills
- Proficient in EMR systems and basic computer applications (Word, Excel, email)
- Knowledge of medical terminology
- Customer service
- Proven ability to multitask in a fast-paced environment
- Excellent interpersonal, organizational and communication skills
Timeline
Front Office Associate
Johns Creek Pediatrics, P.C.
12.2017 - Current
Patient Care Coordinator
Burr von Maur, M.D, F.A.C.S, Inc.
12.1995 - 12.2012
Mission Viejo High School
Some College (No Degree) -
Saddleback College