Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacqueline Linz

Wilmington ,NC

Summary

Hardworking and dedicated, 10 years expierence in customer service and serving industry. Recognized for training new staff and enhancing team performance, while multitasking and consistently delivering high-quality beverages and service. Very reliable and a team player, adept at managing high-volume service during peak hours.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

Dram and Draught
09.2024 - Current
  • Crafted and served a variety of cocktails and beverages, ensuring high-quality standards.
  • Maintained cleanliness and organization of bar area, optimizing workflow efficiency.
  • Engaged with customers to provide exceptional service and enhance their experience.
  • Trained new staff on bar procedures, enhancing team performance and service quality.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Server/ Bartender

Dixie Grill
10.2023 - Current

Servering/bartending/bussing/hosting

  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Trained new servers on restaurant protocols, menu items, and customer service standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Hoggard Highschool
Wilmington NC

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certification

Serve safe certified

Timeline

Bartender

Dram and Draught
09.2024 - Current

Server/ Bartender

Dixie Grill
10.2023 - Current

High School Diploma -

Hoggard Highschool
Jacqueline Linz