Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Jacqueline Lizama

Winston-Salem,NC

Summary

Dynamic Medical Assistant with proven expertise at United Health Centers in patient care and vital signs measurement. Skilled in medication administration and appointment scheduling, I effectively collaborated with teams to enhance patient outcomes and streamline workflows. Committed to delivering exceptional service while adhering to HIPAA regulations and maintaining high standards of care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

United Health Centers
Winston Salem, NC
09.2024 - Current
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members
  • Identified the needs of customers promptly and efficiently.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Administered injections, medications, and treatments as directed by the physician.
  • Ensured all instruments used during exams were appropriately cleaned after each use according to established protocols.
  • Scheduled appointments for patients via phone and in person.
  • Collected, labeled, and stored laboratory specimens properly.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Kept facility stocked with necessary supplies, equipment, and instruments.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Conducted EKGs, and other diagnostic tests as requested by the physician.
  • Answered phones, scheduled appointments, and managed patient flow while professionally greeting visitors.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Prepared treatment rooms for patient examinations.
  • Conducted patient interviews to gather health history, vital signs, and information about current medical issues.

Pharmacy Technician

MLK Pharmacy
Winston Salem, NC
09.2021 - 09.2022
  • Restocked shelves with new supplies of medications as needed.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Dining Attendant

Salemtowne Retirement Community
Winston Salem, NC
02.2020 - 07.2021
  • Greeted guests upon arrival and provided assistance with seating.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Provided customer service to ensure all guests had a pleasant experience at the restaurant.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted servers in providing food to guests, refilling beverages, and clearing tables.

Team Member

Bojangles'
Winston Salem, NC
09.2018 - 01.2019
  • Provided customer service support to ensure satisfaction.
  • Greeted customers upon entering the store with friendly demeanor.

Education

Certified Medical Assistant - Medical Assistant

Mount Eagle College And University
Winston-Salem, NC
08-2023

High School Diploma -

Walkertown High School
Walkertown, NC
06-2019

Associate of Arts - Nursing

Forsyth Technical Community College
Winston-Salem, NC

Skills

  • Patient care
  • Vital signs measurement
  • Medication administration
  • Laboratory specimen collection
  • Treatment room preparation
  • Electronic health records (having access to Novant and Atrium)
  • Appointment scheduling
  • Venipuncture and phlebotomy
  • EKG administration
  • Medical terminology in Spanish

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Became Lead Medical Assistant Dec. 2024 with United Health Centers

Certification

  • CMA through NCCT

Affiliations

  • Dog owner of two doodles
  • Book reader
  • Love spending quality time with family

References

References available upon request.

Timeline

Medical Assistant

United Health Centers
09.2024 - Current

Pharmacy Technician

MLK Pharmacy
09.2021 - 09.2022

Dining Attendant

Salemtowne Retirement Community
02.2020 - 07.2021

Team Member

Bojangles'
09.2018 - 01.2019

Certified Medical Assistant - Medical Assistant

Mount Eagle College And University

High School Diploma -

Walkertown High School

Associate of Arts - Nursing

Forsyth Technical Community College

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Jacqueline Lizama