Jacqueline Lloyd
Baltimore,Maryland
Summary
Diligent Caseworker with a strong desire to help resolve challenges. Team-oriented offering extensive knowledge of services, treatment options and issue resolution.
Overview
19
19
years of professional experience
Work History
Family Service Caseworker II
Baltimore City Department Of Social Services
05.2005 - 01.2020
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Vocational Counselor
Challenger's Independent Living
06.2001 - 05.2005
- Connected with business and recruiters to build relationships and increase opportunities for clients employment.
- Developed career and education plans based on individual needs.
- Equipped clients with job search skills to increase success chances.
- Maintained case files and documented actions.
Education
Master of Science - Vocational Rehabilitation Counseling
Coppin State University
Baltimore, MD06.2005
Bachelor of Science - Psychology/Social Work
Coppin State University
Baltimore, MD06.2000
Skills
- Individual Service Plans
- Home Inspections
- Service Assistance
- Provide support ,guidance and counsel to families in need
Timeline
Family Service Caseworker II
Baltimore City Department Of Social Services
05.2005 - 01.2020
Vocational Counselor
Challenger's Independent Living
06.2001 - 05.2005
Master of Science - Vocational Rehabilitation Counseling
Coppin State University
Bachelor of Science - Psychology/Social Work
Coppin State University
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