Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jacqueline Lomas

Edinburg,Texas

Summary

Well-qualified banking leader focused on supporting team and company success. Proficient in mentoring staff, improving processes, and resolving conflicts. Detail-oriented and proactive with excellent problem-solving skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Associate Banker Market Expansion

JP Morgan Chase
Mission, TX
04.2016 - Current
  • Helped customers understand and use mobile applications and online banking.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Ensured compliance with banking regulations and procedures in daily operations.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
  • Transmitted orders to supply cash to meet daily needs.
  • Educated customers about the features and benefits of different types of banking products offered by the bank.
  • Performed special services for customers, ordering bank cards and checks.
  • Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
  • Established strong relationships with customers to increase customer loyalty.

Education

High School Diploma -

Palmview High School
Palmview TX
06-2012

Skills

  • Employee Training Assistance
  • CRM Systems
  • Consumer Banking
  • Dual Control Vaults

Languages

English
Professional
Spanish
Professional

References

* Fabiola Gutierrez - (956)-682-0486

* Nicolette Rodriguez - (956)-742-9039

* Joel Cervantes- (956)-560-4187

Timeline

Associate Banker Market Expansion

JP Morgan Chase
04.2016 - Current

High School Diploma -

Palmview High School
Jacqueline Lomas