Jacqueline Love
Fort Lupton,CO
Summary
Resourceful Office Manager with more than 10 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
9
9
years of professional experience
Work History
Office Administrator
Kaizen Collision Center
Fort Lupton, CO
10.2023 - Current
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendar
- Resolved customer inquiries and complaints requiring management-level escalation.
Office Manager
Caliber Collision
Brighton, CO
08.2015 - 10.2023
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coded and entered daily invoices with in-house accounting software.
Skills
- Policy Development
- Staff Management
- Administrative Support
- Inventory Control
- Production Management
- Scheduling expertise
- Operations Management
- Vendor Relations
- Account updating
- Data Entry
- Credit card payment processing
- Sales closing
- Quality Assurance Controls
- Operational management
- Accounts Receivable
- Account Reconciliation
Languages
Spanish
Professional
Timeline
Office Administrator
Kaizen Collision Center
10.2023 - Current
Office Manager
Caliber Collision
08.2015 - 10.2023