Jacqueline Marybeth Rauls
Pasadena
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling.
Overview
8
8
years of professional experience
Work History
Team Member
Menchies
07.2023 - 12.2024
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Barista
Universal Studios
02.2019 - 12.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Member service
Planet Fitness
03.2018 - 02.2019
- Handled escalated calls professionally, mitigating concerns effectively while maintaining excellent rapport with clients.
- Identified areas of improvement within internal processes and contributed ideas for streamlining operations while maintaining compliance standards.
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Exhibited high energy and professionalism when dealing with clients and staff.
Leadership class member
Miguel Contreras Learning Complex
08.2016 - 06.2017
- Company Overview: Business and Tourism
- Organize school events such as pep rallies, poetry café, dances, Hollywood Stars, etc
- And fundraisers to support them
- Helped motivate students to participate in school related events through posters, banners, flyers and announcements
- Commissioner of Athletics: Running and updating seasonal sport schedule, and concessions
- First student to change schools constitution and founded the committee of Holiday and Event Planning
- Business and Tourism
Education
Associate of Arts - Mathematics And Sciences
Los Angeles City College
Los Angeles, CA06-2025
Graduate - Business & Tourism
Miguel Contreras Learning Complex
Los Angeles, CA06.2017
Skills
- Fluent in Spanish
- Problem-solving
- Adaptive and creative
- Decision-making
- Hospitality service expertise
- Speedy and efficient
Extra-Curricular Activities
9th Grade Mentor, 01/01/15, 01/01/17 Interviewer and Advocate of Immediate Justice, 01/01/14, 01/01/17 Fundraiser for the Cambodian Child's Dream Organization, 01/01/14
Timeline
Team Member
Menchies
07.2023 - 12.2024
Barista
Universal Studios
02.2019 - 12.2024
Member service
Planet Fitness
03.2018 - 02.2019
Leadership class member
Miguel Contreras Learning Complex
08.2016 - 06.2017
Graduate - Business & Tourism
Miguel Contreras Learning Complex
Associate of Arts - Mathematics And Sciences
Los Angeles City College
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