Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kenya Saenz

Celina,TX

Summary

Bilingual and organized student with excellent time management and customer service skills. Seeking to continue to grow my knowledge and skills in customer service, staff training, problem solving and time management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Angel Touch Kitchen
Plano, TX
10.2024 - Current
  • Assisted customers with menu selections and the ordering process.
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintained stock levels.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Answered phone calls regarding inquiries about products or services.

Manager

Tealatte Bar
Prosper, TX
05.2023 - Current
  • Established processes to ensure efficient workflow throughout the job.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to set maintain quality service.
  • Cross trained employees to ensure coverage of roles and seamless service.
  • Successfully opened, closed and led shift change functions to maintain operational standards.
  • Managed and maintained stock levels.
  • Welcomed customers warmly upon entry.

Education

High School Diploma -

Celina High School
Celina, TX
05-2023

Associate of Applied Science - Graphic Design

Collin County Community College
Celina

Skills

  • Problem Solving
  • Customer Service
  • Communication
  • Cleaning
  • Staff Training
  • Sales
  • Organizational Development
  • Attention to Detail
  • Multitasking
  • Food Service
  • Computer Skills
  • Teamwork
  • Fluent in Spanish
  • Fluent in English

Certification

  • Food handler certificate

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Team Member

Angel Touch Kitchen
10.2024 - Current

Manager

Tealatte Bar
05.2023 - Current

High School Diploma -

Celina High School

Associate of Applied Science - Graphic Design

Collin County Community College

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Kenya Saenz