Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Mena

Newark,n.j

Summary

Results-driven Bakery Sales & Technical Support Specialist with a proven track record in driving sales and maintaining product quality. Expertise in team collaboration and problem-solving to achieve high customer satisfaction.

Overview

10
10
years of professional experience

Work History

Bakery Sales & Technical support specialist

Inspired Foods
ocean township
04.2019 - Current
  • Executed large-scale baking operations with modern commercial bakery equipment in high-volume production environments to ensure efficient operations.
  • Maintained consistent product quality, meeting strict production timelines and daily output goals, ensuring customer satisfaction.
  • Monitor inventory levels to ensure full product availability for customer orders and department merchandising displays.

Drove bakery sales by promoting product lines to store leadership and recommending new items based on performance trends to enhance product offerings.

Perishable field support

Pace Target
Williamstown
11.2015 - 03.2019
  • Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Responded to customer inquiries and requests efficiently.
  • Developed innovative ideas and solutions that improved team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with cross-functional teams to successfully achieve project goals.
  • Completed day-to-day duties accurately and efficiently.

Education

GED -

Star Technical Institute
Edison, NJ
06.2000

Skills

  • Cake design
  • Pastry skills
  • Themed cake creation
  • Baking techniques
  • Food handling safety
  • Food safety compliance
  • Inventory management
  • Baking equipment
  • Client relationship management
  • Sales promotion
  • Team collaboration
  • Time management
  • Attention to detail
  • Employee training
  • Creativity

Languages

English
Professional
Spanish
Professional

Timeline

Bakery Sales & Technical support specialist

Inspired Foods
04.2019 - Current

Perishable field support

Pace Target
11.2015 - 03.2019

GED -

Star Technical Institute
Jacqueline Mena