Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

JACQUELINE MONTANO

PLS Check Cashers
Plano,TX
2
Languages
4
years of professional experience

Customer service representative supporting high-volume customer service and transaction processing in retail cash-handling settings. Brings steady attention to cash reconciliation, POS transactions, and register accuracy while keeping money-handling records organized and customer questions moving efficiently. Uses Spanish language proficiency to support clearer communication at the register and during service interactions.

Work History

Costumer Service Representative

1 Year 8 Months
PLS Check Cashers | 12.2024 - Current
  • Provided friendly customer service and answered customer questions
  • Balanced cash drawer at the beginning and end of shifts
  • Processed transactions accurately, ensuring compliance with regulatory requirements and company policies.
  • Trained new team members on operational procedures and best practices for service excellence.

Retail sales associate

2 Years 7 Months
Old Navy & Marshalls | 03.2022 - 10.2024
  • March 2022- October 2024
  • Organized and restocked merchandise efficiently in a fast-paced retail environment
  • Assisted with shipment processing, inventory stocking, and product organization
  • Handled customer concerns professionally and resolved issues efficiently
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Education

High school

Plano East Senior High school | 01-2024
  • Sciences- Biology, Chemistry, Environmental Systems and Food Science
  • Math- Algebra I, Geometry, Algebra II and Advanced Quantitative Reasoning (AQR)
  • AVID- Advanced Via Individual Determination- College prep program( 7-11 grade)
  • Career Preparation- College and Career Preparatory Course

- Medical Assistant

PCI Health Training Center | Richardson, TX | 06-2025

Skills

Customer service
Cash handling
Cash drawer balancing
Spanish language proficiency
Transaction processing
Banking Software
Inventory control
Merchandise stocking
Order fulfillment
Shipment processing
Store opening & closing

Languages

Spanish
English

Timeline

Costumer Service Representative

PLS Check Cashers
12.2024 - CurrentRead More

Retail sales associate

Old Navy & Marshalls
03.2022 - 10.2024Read More

Plano East Senior High school

High school
Read More

PCI Health Training Center

from Medical Assistant
Read More
JACQUELINE MONTANO