Jacqueline Nelson
Lubbock,TX
Summary
Dedicated professional specializing in property management, with strong skills in rent collection and lease renewals. Experience in enhancing property standards through effective vendor coordination and resident programs.
Overview
17
17
years of professional experience
Work History
Property Manager
Emory Senior Apartments
Lubbock, TX
07.2021 - Current
- Managed daily operations of senior living community, ensuring high-quality resident services.
- Coordinated maintenance requests and vendor services to maintain property standards.
Property Manager
Park Meadows Apartments
Lubbock, TX
02.2020 - 07.2021
- Implemented marketing strategies, increasing tenant retention and occupancy rates across portfolio.
- Trained and mentored new staff on property management best practices and protocols.
Front Desk Clerk
Courtyard by Marriott
Lubbock, TX
02.2018 - 05.2019
- Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
- Coordinated room assignments and special requests to optimize guest experiences.
Property Manager
Emory Senior
Lubbock, TX
06.2009 - 02.2018
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Education
High School Diploma -
Estacado High School
Lubbock, TX06-1990
Skills
- Data Entry
- Accounts Receivable
- LIHTC/Tax Credit
- Accounts Payable
- Property Leasing
- Office Management
- Property Management
- Yardi
- Microsoft Excel
- Microsoft Word
- Payroll
- Fair Housing Regulations
Timeline
Property Manager
Emory Senior Apartments
07.2021 - Current
Property Manager
Park Meadows Apartments
02.2020 - 07.2021
Front Desk Clerk
Courtyard by Marriott
02.2018 - 05.2019
Property Manager
Emory Senior
06.2009 - 02.2018
High School Diploma -
Estacado High School