JACQUELINE N. FLANAGAN
Grand Prairie
Summary
Leveraging sales knowledge, relationship-building skills, and 15+ years of experience to drive revenue growth and expand market presence. Experienced in commercial real estate management and outside sales within healthcare. Expertise in developing and executing strategic leasing plans, managing full-cycle sales processes, and driving revenue growth. Adept at building and nurturing relationships with physician practices, brokers, and key stakeholders to expand market presence and optimize property portfolios. Recognized for exceptional negotiation skills, market analysis capabilities, and the ability to achieve high occupancy rates and sales targets in high-pressure, fast-paced environments. Proficient in leveraging technologies and CRM systems to generate qualified leads, track sales activities, and enhance efficiency.
Dynamic Facilities Transaction Manager with expertise in lease negotiation, contract management, and revenue growth strategies. Proven ability to enhance client relationships and ensure regulatory compliance.
Overview
21
21
years of professional experience
Work History
Facilities Transaction Manager
UNIFIED WOMEN'S HEALTHCARE, LP
Dallas
01.2023 - Current
- Manage physician real estate across New York, New Jersey, Ohio, Pennsylvania, North and South Carolina, the Mid-Atlantic region, and Washington D.C.
- Oversee new leases, relocations, renewals, and property sales.
- Analyze markets, negotiate contracts, and ensure compliance with healthcare regulations such as Stark Law and Anti-Kickback Statute (AKS).
- Coordinate ancillary services to drive revenue growth.
- Manage multiple transactions simultaneously in a fast-paced environment, collaborating with cross-functional teams.
- Maximize physician success by handling real estate transactions-new leases, relocations, renewals, and property sales.
- Coordinate ancillary services to increase revenue streams for physician practices.
- Conduct in-depth market research to identify and prioritize high-potential locations for enhanced service coverage and business growth.
- Improve data accuracy and efficiency using Salesforce CRM to streamline transaction tracking and management.
- Minimize legal risks by maintaining strict adherence to healthcare real estate regulations.
- Create and utilize a robust lease tracking system for timely renewals and lease option executions.
Director of Leasing
HEALTHCARE REALTY
Dallas
01.2007 - 01.2022
- Managed a team of 15 to 20 brokers and administrative staff across multiple states while administering leasing contracts in Dallas, Fort Worth, and Houston, Texas, as well as parts of Oklahoma and New Orleans, Louisiana.
- Defined and executed strategies to improve sales and marketing initiatives to meet revenue growth goals.
- Developed and controlled budgets for marketing, tenant improvement plans, and property lease-up projects.
- Partnered with legal counsel to structure leases and contracts that met client/tenant needs while protecting corporate interest and optimizing margins/revenue generation.
- Negotiated and managed contracts and leases for 1.2M+ square feet of medical and office space; handled advertising, marketing, promotions, and tenant communications for all properties.
- Managed millions of dollars in leasing contracts with healthcare tenants, ranging from individual physicians to large hospital groups such as Baylor, Texas Healthcare, Solis, LabCorp, Quest, Texas Oncology Integris, HTPN, Urology Clinics of North Texas, New Orleans East Hospital, New Orleans multi-specialty clinics, and other hospital/healthcare systems.
- Achieved 85% occupancy rates across all properties while negotiating contract renewals at over 90%.
- Led teams in achieving and maintaining 3% YOY growth across new leases and renewal contracts.
- Collaborated with client representatives and internal teams on capital improvements, including overseeing design and preconstruction for all property-specific suites and common areas.
Territory Sales Manager
CLINICAL PATHOLOGY LABORATORIES (CPL)
Fort Worth
01.2005 - 01.2007
- Sold laboratory testing services across a competitive territory, boosting division performance by maximizing profit margins and expanding the customer base.
- Oversaw competitive territory and developed plans to enhance revenue, billing, and service delivery for sales-leveraging strong problem-solving skills and comprehensive product knowledge to resolve client issues, promote profitability and customer satisfaction, and achieve high rates of client retention and upselling.
- Developed and implemented new sales strategies to market and promote updated product lines.
- Drafted proposals, negotiated and prepared contracts, and effectively managed client expectations.
- Researched and analyzed data and reports to identify trends and optimal sales strategies.
- Maintained 85% growth while achieving monthly quotas of $6K or more by analyzing, identifying, and capitalizing on market opportunities.
- Captured high levels of client retention.
- Expedited sales process by executing paperwork quickly and accurately to avoid customer loss.
- Conceived and implemented marketing strategies to expand client base across the territory, won new business, and surpassed $14K in monthly quotas through dynamic territory sales plans.
Senior Marketing Executive | Territory Account Manager
LABCORP
Dallas
- Managed competitive sales territory, collaborating with diverse range of medical specialties including Family Practice, OB-GYN, and Hospital Reference Laboratories.
- Developed and implemented strategic plans to boost revenue, optimize billing processes, and enhance service delivery for lab sales with a focus on oncology testing and other specialized lab services including obstetrics, internal medicine, rheumatology, and nephrology.
- Secured and maintained laboratory business by understanding and addressing unique needs of each specialty, fostering long-term client relationships.
- Resolved client issues using strong problem-solving skills, increasing profitability and customer satisfaction.
- Successfully acquired new business opportunities across the territory by creating and executing targeted marketing tactics.
- Consistently exceeded monthly sales targets of $14K by expanding revenue streams through dynamic sales plans.
- Achieved high client retention and upselling rates after recommending best products and services tailored to meet needs.
- Lowered risk of customer loss by handling administrative tasks swiftly and accurately.
- Prepared and negotiated proposals and contracts, managing all client expectations throughout the sales process.
Education
Bachelor of Business Administration -
LeTourneau University
Skills
- Client Relationships
- Lease Negotiation
- Contract Management
- Revenue Growth Strategies
- Territory Management
- Target/Quota Achievement
- Sales Pipeline Management
- Property Portfolio Optimization
- Presentations & Proposals
- Regulatory Compliance
- Broker Network Management
- Process Improvement
- CRM Software (Salesforce)
Executive Profile - Summary
Leveraging sales knowledge, relationship-building skills, and 15+ years of experience to drive revenue growth and expand market presence. Experienced in commercial real estate management and outside sales within healthcare. Expertise in developing and executing strategic leasing plans, managing full-cycle sales processes, and driving revenue growth. Adept at building and nurturing relationships with physician practices, brokers, and key stakeholders to expand market presence and optimize property portfolios. Recognized for exceptional negotiation skills, market analysis capabilities, and the ability to achieve high occupancy rates and sales targets in high-pressure, fast-paced environments. Proficient in leveraging technologies and CRM systems to generate qualified leads, track sales activities, and enhance efficiency.
Timeline
Facilities Transaction Manager
UNIFIED WOMEN'S HEALTHCARE, LP
01.2023 - Current
Director of Leasing
HEALTHCARE REALTY
01.2007 - 01.2022
Territory Sales Manager
CLINICAL PATHOLOGY LABORATORIES (CPL)
01.2005 - 01.2007
Senior Marketing Executive | Territory Account Manager
LABCORP
Bachelor of Business Administration -
LeTourneau University