Jacqueline Nijak
Springboro,OH
Summary
Results-driven Shift Lead experienced in training staff and ensuring operational efficiency. Skilled in time management, conflict resolution, and shift scheduling, consistently maintaining a clean and organized workspace to support team productivity.
Overview
7
7
years of professional experience
Work History
Shift Lead
Seven Brew
Springboro, Ohio
11.2024 - Current
- Coordinated shift schedules to ensure optimal coverage and maintain productivity.
- Guided team in efficient beverage preparation to improve service speed.
- Delivered exceptional customer service, contributing to positive guest experiences.
- Trained new staff on company standards and daily procedures.
- Monitored inventory levels and reported supply needs.
- Ensured cleanliness and organization of the workspace during shifts.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Collaborated with management to implement new promotional items effectively.
Shift Lead
Tropical Smoothie Cafe
Centerville, Ohio
01.2023 - 11.2024
- Coached and trained employees and managed daily work assignments to enhance operations.
- Trained new staff on company standards and operational procedures.
- Supervised team members to ensure efficient beverage preparation.
- Ensured cleanliness and organization of the workspace during shifts.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
Family Babysitter
Family Employed
Springboro, Ohio
01.2020 - 01.2022
- Assisted with homework and educational activities to support learning progress.
- Supervised children's activities and ensured a safe environment during playtime.
- Prepared nutritious meals and snacks according to family dietary preferences.
- Maintained a clean and organized space for children's toys and supplies.
- Communicated regularly with parents about daily activities and any concerns.
Education
Bachelor of Science - Nursing
West Virginia University
Morgantown, WV12-2029
High School Diploma -
Springboro High School
Springboro05-2025
Skills
- Team collaboration
- Customer service
- Time management
- Employee training
- Conflict resolution
- Critical thinking
- Shift leadership
- Staff motivation
Timeline
Shift Lead
Seven Brew
11.2024 - Current
Shift Lead
Tropical Smoothie Cafe
01.2023 - 11.2024
Family Babysitter
Family Employed
01.2020 - 01.2022
Bachelor of Science - Nursing
West Virginia University
High School Diploma -
Springboro High School