Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JACQUELINE OLEAS

Philadelphia ,PA

Summary

Skilled bilingual hostess, fluent in English and Spanish, with experience in customer service and working in fast-paced environments. Currently enrolled in 3rd year of Advertising BA at Temple University.

Overview

2
2
years of professional experience

Work History

Community Ambassador

GoggleWorks
Reading, PA
05.2021 - 08.2022
  • Engaged with guests in the retail space to a deliver a consistent customer experience
  • Acted as a spokesperson for the featured artists in the retail space and galleries to drive sales
  • Managed class registration and the purchase of memberships, studio rentals, and studio materials
  • Answered incoming phone calls and directed them to the appropriate department

Hostess

GNA Ristorante
Reading, PA
05.2020 - 09.2020
  • Greeted customers and arranged seating strategies according to guest specifications
  • Answered incoming phone calls to confirm, schedule, or cancel reservations
  • Assisted waitstaff with food orders and dining room preparations during peak hours
  • Effectively relayed messages regarding dining preferences and issues to waitstaff
  • Assisted with general cleaning duties to meet sanitary standards and maintain a hygienic ambiance


Hostess

Judy’s on Cherry
Reading, PA
09.2019 - 03.2020
  • Attentively welcomed customers and coordinated table allocations accommodating to dinning needs and requests
  • Monitored table overturn and assisted with dining room preparations
  • Answered incoming calls to schedule or cancel reservations
  • Maintained clear communication with waitstaff to resolve customer complaints and ensure a good dining experience
  • Developed a knowledge of the menu to promote new menu items, daily specials, and limited time offerings

Education

Temple University
Philadelphia, PA

Advertising

Temple University
Philadelphia, PA
05.2023

Skills

  • Effective management and organizational skills
  • Highly developed written and verbal skills
  • Experienced in using Microsoft Office, Powerpoint, Excel, and Adobe Photoshop

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Community Ambassador

GoggleWorks
05.2021 - 08.2022

Hostess

GNA Ristorante
05.2020 - 09.2020

Hostess

Judy’s on Cherry
09.2019 - 03.2020

Temple University

Advertising

Temple University

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JACQUELINE OLEAS