Tynesha Wilson
Seattle
Summary
Engaging Community Ambassador with expertise in outreach and program evaluation. Foster collaboration and enhance community awareness through targeted marketing and events. Skilled in community engagement, social media management, and event planning, ensuring strong community relations and a positive brand image.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Community Ambassador
SHA
Seattle
07.2025 - Current
- Engaged community members through outreach events and informational sessions.
- Coordinated with local organizations to promote SHA programs and initiatives.
- Developed marketing materials that increased community awareness of programs and services.
- Facilitated discussions between residents and SHA representatives for feedback collection.
- Provided information about housing resources to residents and community groups.
- Collaborated with team members to plan and execute community-building activities.
- Supported program evaluations by gathering participant feedback and suggestions.
- Collaborated with colleagues across departments on special projects aimed at furthering progress towards organizational goals.
- Assisted in creating informational materials about the organization's services and programs.
- Compiled surveys from participants at events that gathered feedback on how well their needs were met.
- Gathered information from local sources that could be used by staff members in decision-making processes.
- Facilitated brainstorming sessions with stakeholders to create innovative strategies for addressing community challenges.
- Maintained accurate records of all interactions between staff, volunteers and community members.
- Responded promptly to inquiries from members of the public via email or phone calls.
- Implemented outreach and engagement plans that effectively connected vulnerable communities with resources.
- Maintained outreach contacts in the organization's database to track progress toward base building goals.
- Tracked data using spreadsheets to record pledges, phone calls, and canvassing.
- Developed engagement and outreach metrics to solicit community engagement.
- Planned and managed different community meetings, public forums and outreach events.
- Provided hands-on and proactive leadership to community services staff.
- Assessed and identified service delivery challenges and opportunities within local area.
Home Care Aide Specialist
Consumer Care Direct
Seattle
04.2021 - Current
- Provided compassionate personal care to clients in daily living activities.
- Assisted clients with mobility and transportation needs for appointments.
- Administered medication and monitored health conditions as required.
- Documented client progress and care notes accurately and timely.
- Collaborated with healthcare team to develop personalized care plans.
- Maintained a safe and clean environment for clients at all times.
- Trained new staff on best practices in client care and safety protocols.
- Facilitated social activities for clients to enhance mental well-being and foster interaction.
- Built trust-based relationships with patients through effective and compassionate communication.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Tracked and reported clients' progress based on observations and conversations.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Assessed home environment for safety hazards and made recommendations for improvement.
- Adhered to agency policies and procedures while providing home health services.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Followed care plan and directions to administer medications.
- Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
- Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
- Improved patient outlook and daily living through compassionate care.
- Respected the dignity of all patients by maintaining confidentiality of their health information.
- Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
- Recorded patient information such as condition, diet and progress in medical records.
- Assisted family members in understanding how best to provide care for their loved one at home.
- Planned recreational activities for the client's physical well-being based on individual needs.
- Welcomed patients and families with a compassionate attitude to strengthen long-term professional relationships.
- Answered call lights promptly to attend to client requests or needs.
- Provided emotional support to patients who were dealing with difficult diagnoses or end-of-life situations.
- Encouraged patients' involvement in decision making regarding their care plan.
- Accurately documented patient visits in an electronic health record system.
- Collaborated with other members of the healthcare team to ensure quality care for all clients.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Assisted clients with bathing, dressing, and incontinence care.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recognized emergency situations and implemented appropriate procedures.
- Assisted with client personal care needs to foster independence and well-being.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Managed patient transportation and appointment scheduling.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered a high level of assistance with cooking, meal preparation, and shopping.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Provided daily support and care for disabled children, ensuring their safety and well-being.
- Facilitated communication between departments to ensure cohesive service support.
- Participated in ongoing training and compliance activities.
- Provided technical support for customers in resolving complex issues.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Education
Medical Admin. Asst. Certification - Halthcare
Seattle Vocational Institute
Seattle, WA06-2013
Skills
- Community outreach
- Needs assessment
- Outreach management
- Event coordination
- Public speaking
- Program evaluation
- Data collection
- Customer relationship management
- Resource development
- Public assistance programs
- Marketing strategy
- Data management
- Team collaboration
- Team building
- Project management
- Organizational skills
- Multitasking Abilities
- Effective customer communication
- Effective communication
- Conflict resolution
- Cultural sensitivity
- Relationship building
- Client needs assessments
- Goal setting
- Critical thinking
- Problem solving
- Decision-making
- Professional demeanor
- Relationship building
- Client needs assessments
- Decision-making
Languages
English
Full Professional
ASL
Limited
Certification
Medical Admin. Asst. Certification
SVI
Settle, WA
06/13
SVI
Settle, WA
06/13
Timeline
Community Ambassador
SHA
07.2025 - Current
Home Care Aide Specialist
Consumer Care Direct
04.2021 - Current
Medical Admin. Asst. Certification - Halthcare
Seattle Vocational Institute