Oversee full project lifecycle for residential and commercial roofing projects, including scheduling, inspections, logistics, and quality control.
Manage cross-functional teams of roofers and subcontractors to ensure timely, cost-effective project delivery while maintaining top-tier workmanship standards.
Coordinate with clients, insurance companies, and internal stakeholders to streamline communication, resolve issues, and expedite recovery timelines.
Conduct on-site inspections to verify compliance with safety regulations, building codes, and client specifications.
Implement and optimize project management processes leveraging tools to improve transparency, reporting, and operational efficiency.
Support disaster recovery operations across Texas and leading teams in high-pressure environments to restore affected properties quickly and effectively.
Recognized for strong organizational and leadership skills, consistently driving projects to completion within budget and schedule.
Treatment Coordinator
Firewheel Implants and Periodontics
Garland, TX
01.2023 - 12.2024
Maintained detailed patient treatment records, ensuring accurate billing and efficient follow-ups.
Increased case acceptance rates through persuasive presentation of treatment options and benefits.
Presented financial arrangements with clarity, enabling patients to understand payment options and timelines.
Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
Supported office efficiency by coordinating scheduling and maintaining a welcoming atmosphere.
Specialty Benefits Coordinator
Mesquite Dental Group
Mesquite, TX
08.2021 - 01.2023
Managed specialty doctors’ schedules and coordinated availability across office operations.
Verified insurance benefits for recommended treatments, ensuring accurate financial planning.
Strengthening patient relationships through consistent follow-up calls and outreach.
Supported office team by sharing specialty scheduling updates during daily huddles.
Maintained professional growth by attending industry conferences and seminars.
Endo Manager
Monarch Dental Group
Mesquite, TX
09.2014 - 04.2021
In-depth knowledge of insurance coverage, eligibility systems, and verification processes.
Improved claim denial resolution through detailed research and root-cause analysis.
Optimized workflows by delegating tasks based on team strengths and payer expertise.
Payments, reconciled patient accounts, and maintained accurate billing records.
Ensured timely verification of insurance benefits prior to procedures and appointments.