Jacqueline Peterson
Hopkins,MN
Summary
Dependable server who is successful at providing fast, high-quality customer service to guests. Management experience at multiple locations. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Lots of experience at many restaurants of many styles. Very quick learner and focused on knowing the restaurant completely.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Jimmy's Restaurant And Bar
08.2021 - 04.2024
- Demonstrated strong multitasking skills by serving multiple tables without compromising service quality.
- Cultivated warm relationships with our large amount regular customers, learning names and orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trainer, as well as Server and Bartender
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
General Manager
Dino's Pizzeria
02.2020 - 09.2021
- Managed a restaurant during COVID, following all recommended guidelines,
- Managed hiring, training, employee reviews, and schedule.
- Managed a diverse team of employees and motivated staff with a positive work place.
- Developed and implemented strategies to increase sales and control labor costs.
- Managed all aspects of daily operations, including managing budgets, inventory control, ordering correct amount supplies and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Server
Tav On The Ave
01.2017 - 02.2020
- Demonstrated strong multitasking skills by serving multiple tables without compromising service quality.
- Cultivated warm relationships with our large amount regular customers, learning names and orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trainer, as well as Server and Bartender
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
High School Diploma -
St. James High School
Saint James, MN06.2009
Skills
- Strong Work Ethic
- Exceptional customer service
- Excellent at Multitasking
- Professional Appearance
- Memory retention and menu memorization
- Food Running
- Safe Food Handling
- High-volume dining at multiple styles of restaurants
Timeline
Server/Bartender
Jimmy's Restaurant And Bar
08.2021 - 04.2024
General Manager
Dino's Pizzeria
02.2020 - 09.2021
Server
Tav On The Ave
01.2017 - 02.2020
High School Diploma -
St. James High School
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