Jacqueline Portillo
Burleson,Tx
Summary
Dynamic professional with a strong work ethic and exceptional customer service experience at On the Border. Proven ability to engage guests and maintain a positive atmosphere while efficiently handling cash transactions. Adaptable and skilled in multitasking, consistently fostering client relationships to enhance satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Server/Bartender
On the Border
Burleson, Texas
12.2022 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Served customers food and beverages with positivity and friendliness, enhancing overall dining experience.
- Provided detailed information to assist customers in selecting food and beverages, improving satisfaction.
- Maintained dining ambiance through enthusiastic attitude, contributing to a welcoming atmosphere.
- Promoted a safe dining experience by strictly following sanitation and safety protocols.
Insurance Sales Agent
Farmers Agency
Arlington, Texas
07.2023 - 01.2025
- Grew client base by prospecting for new business opportunities and securing referrals.
- Cultivated strong client relationships through consistent communication and proactive customer service.
- Enhanced client satisfaction by delivering personalized insurance solutions tailored to individual needs.
- Maintained high standards of customer service by building relationships with clients.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained accurate records of client interactions and policy details in agency systems.
Hair stylist
L'Image Studio & Salon suites
Mansfield, Texas
06.2020 - 09.2024
- Identified client requirements and built relationships to provide personalized haircuts and trims while ensuring compliance with hygiene standards.
- Developed strong relationships with clients to ensure repeat visits.
- Coordinated daily appointment scheduling to optimize client flow and enhance service delivery.
- Maintained cleanliness and organization in salon to promote a welcoming atmosphere for clients.
Education
Some College (No Degree) -
McLennan Community College
Waco, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Industry-standard attire
- Positive interactions
- Conflict resolution
- Adaptability and flexibility
- Warm demeanor
- Multitasking
References
- Ana Karen, 469-223-6254
- Chase Ellison, 817-557-7687
- Dexire Ayala, 254-548-1874
Timeline
Insurance Sales Agent
Farmers Agency
07.2023 - 01.2025
Server/Bartender
On the Border
12.2022 - Current
Hair stylist
L'Image Studio & Salon suites
06.2020 - 09.2024
Some College (No Degree) -
McLennan Community College