Work History
Education
Skills
Timeline
Manager
Jacqueline Punches

Jacqueline Punches

Medford,OR

Work History

Home Health Nurse

Accent Home Health
  • Collaborated with vendors to procure medical equipment, supplies and services.
  • Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Managed patients recovering from medical or surgical procedures.
  • Implemented effective infection control measures within the home setting, reducing risk of illness transmission among family members.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Improved patient outcomes by conducting thorough health assessments and developing personalized care plans.

Home Health Nurse

Signature Home Health
  • Supported patients'' mental and emotional well-being through active listening and empathetic communication during difficult periods of illness or recovery.
  • Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Improved patient outcomes by conducting thorough health assessments and developing personalized care plans.
  • Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Delivered after-hours care to patients based on strict role-call rotations.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

Medical Assistant

Peace Health Medical Center
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
  • Prepared lab specimens for diagnostic evaluation.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Measured patient spirometry.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Measured patient pulse oximetry.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Oriented and trained new staff on proper procedures and policies.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Applied effective time management techniques to meet tight deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed strong communication and organizational skills through working on group projects.

Education

Licensed Practical Nurse - Nursing

Lane Community College
Eugene, OR
05.2006

Skills

  • Regulatory Compliance
  • Tracheostomy Care
  • Nursing Performance Assessment
  • Collecting vitals
  • Heartsaver First Aid CPR AED
  • Initial Trauma Life Support
  • Instrument Sterilization
  • Chronic Disease Management
  • Unit Oversight
  • Heartsaver CPR AED (CPR AED)
  • HIPAA Compliance
  • Patient Assessments
  • Preventive Healthcare
  • Catheter Care
  • Diabetes management
  • Surgical Assistance
  • Recording vital signs
  • Certified in CPR/AED
  • Documentation
  • Wound Care
  • Palliative Care
  • Post-Surgical Care
  • Family planning services education
  • Attention to Detail

Timeline

Home Health Nurse

Accent Home Health

Home Health Nurse

Signature Home Health

Medical Assistant

Peace Health Medical Center

Licensed Practical Nurse - Nursing

Lane Community College
Jacqueline Punches