Jacqueline Regester
Denver,Colorado
Summary
There's no way around it I'm new to Claims Adjusting. Having years of customer service experience. I have mastered the art communication within 3 different industries. I'm driven by a passion to provide factual and objective assessments to all parties involved. I understand the importance trust, integrity, throughout the claims adjustment process.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Independent Auto Claims Adjuster
Pilot Catastrophe
03.2024 - Current
- Maintained strong working relationships with policyholders, providing timely updates on claim status.
- Ensured accurate claim payouts by meticulously reviewing damage reports and repair estimates.
- Provided exceptional customer service during stressful situations, empathizing with clients'' needs while maintaining professionalism.
- Maintained detailed records of each case, facilitating easy retrieval of information when needed for future reference or audits.
Sign & Seal Notary Services
Owner Operater
Denver, CO
01.2023 - Current
- Maintained knowledge of State law and policies
- Explaining complex loan documents, settlement agreements
- Travel to various locations for signing of insurance forms
- Secured over 100 commercial and residential real estate transactions
- Administer Oaths and certify copies.
- Worked flexible hours across night, weekend, and holiday shifts
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Department of Homeland Security
01.2022 - 01.2023
- Reporting security threats, vulnerabilities, and weaknesses
- Facilitating the orderly and efficient processing of passengers
- Detaining inadmissible passengers
- Controlling terminal entry and exit points
- Verify that all identification presented are valid.
United States Post Office
- Understanding problems
- Explain technical details to non-technical colleagues
- Follow all OSHA regulations
- Knowledge of plumbing, mechanics, electronics.
State Of Virginia
01.2003 - 01.2013
- Provide custody and control of inmates, conducts searches of cells, inmates, and visitors
- Exercised Stress management.
- Developed strong rapport with customers, addressing their concerns professionally and providing helpful guidance when needed
- Enhanced prison safety by conducting thorough cell searches for contraband items
- Collaborated with medical staff to address inmate health concerns promptly, ensuring appropriate care was received as needed
- Facilitated safe transportation of inmates between facilities or during off-site appointments, minimizing potential risks during transit
Education
Associate of Arts in Criminal Justice -
Compton Community College
Compton, CABachelor of Arts - Criminal Justice
Harrison College
Morrisville, NCSkills
- Excellent Customer Service Skills
- Decisive in stressful situations
- Negotiation/Resolution skills
- Excellent Investigation skills
- Proficient in Excel/Microsoft Word
- Strong attention to detail
- Proficient in Mitchell Estimating software
Certification
- Texas All Lines Claims Adjuster
- Notary Public State of Colorado
- Allstate Auto Certification
- State Farm Auto Certification
- NIFP Certification
Personal Information
Title: ALL LINES CLAIMS ADJUSTER
Timeline
Independent Auto Claims Adjuster
Pilot Catastrophe
03.2024 - Current
Sign & Seal Notary Services
Owner Operater
01.2023 - Current
Department of Homeland Security
01.2022 - 01.2023
State Of Virginia
01.2003 - 01.2013
United States Post Office
Associate of Arts in Criminal Justice -
Compton Community College
Bachelor of Arts - Criminal Justice
Harrison College