Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Jacqueline Richardson

Operations specialist
Ramona,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Jacqueline Richardson

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
years of professional experience

Work History

Spin Fleet Operations

Operations Specialist
08.2022 - Current

Job overview

  • Collaborate and communicate with team members to accomplish shift goals in person and via mobile app
  • Collected, arranged and deployed electric scooters around the downtown area, the beaches and UCSD
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

VONS

Checker/cashier/Supervisor/Manager
10.2016 - 05.2022

Job overview

  • Oversaw over 20 employee performances, corrected problems and increased efficiency to maintain productivity targets.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Vacation Rental Assistance

Quality Control Manager/cleaner
06.2014 - 10.2016

Job overview

  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Mentored and encouraged over 15 employees to strive for excellence while fostering professional growth.

Starbucks

Barista
09.2013 - 08.2014

Job overview

  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.

AMN Healthcare

Travel Respiratory Therapist
04.2013 - 06.2013

Job overview

  • Managed and operated mechanical ventilators to deliver airway management.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.

Rady Children's Hospital

Respiratory Therapist
08.2008 - 08.2012

Job overview

  • Managed and operated mechanical ventilators to deliver airway management.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Responded to emergency codes and calls during off-hours and immediately initiated treatment.
  • Educated patient and family on patient's illness and available remedies.

Education

Concorde Career College
San Diego, CA

Associate of Science from Respiratory Therapy
04.2008

Cuyamaca College
San Diego, CA

Associate of Science from Automotive Technology
05.2004

Skills

  • Time management
  • Attention to detail
  • Multi tasking
  • Calm under pressure
  • Verbal and Written Communication
  • Merchandise Promotion and Display
  • Adaptive and Creative
  • Exceptional Customer Service
  • Team Player
  • Solid Problem Solver
  • Operational Efficiency and Safety
  • Adaptable and Flexible
  • Superior Work Ethic
  • Organization Skills
  • Prioritization
  • Cash Register Operations
  • Troubleshoot Service Issues
Availability
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tuesday
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friday
saturday
sunday
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Timeline

Operations Specialist

Spin Fleet Operations
08.2022 - Current

Checker/cashier/Supervisor/Manager

VONS
10.2016 - 05.2022

Quality Control Manager/cleaner

Vacation Rental Assistance
06.2014 - 10.2016

Barista

Starbucks
09.2013 - 08.2014

Travel Respiratory Therapist

AMN Healthcare
04.2013 - 06.2013

Respiratory Therapist

Rady Children's Hospital
08.2008 - 08.2012

Concorde Career College

Associate of Science from Respiratory Therapy

Cuyamaca College

Associate of Science from Automotive Technology
Jacqueline RichardsonOperations specialist