Jacqueline Riportella
Germantown,USA
Summary
Clinically trained optometrist with a successful transition into pharmaceutical education, leveraging a strong foundation in ocular science. Expertise in translating complex medical information into clear, engaging content that resonates with diverse audiences. Proven ability to enhance understanding and retention through effective communication strategies. Committed to fostering knowledge and promoting best practices in eye care and pharmaceuticals.
Overview
3
3
years of professional experience
Work History
Eye Care Educator
Syneos Health Biopharma Solutions Organization & CRO
Morrisville, NC
04.2025 - Current
- Trained key eye care professionals (ECPs) on critical eye examination procedures.
- Provided strategic guidance to enhance communication of results for patients and hem/oncology teams, ensuring clarity and understanding.
- Provided comprehensive educational resources to ECPs to support effective patient care practices.
- Facilitated collaboration between oncology account managers and medical liaison team to enhance product communication.
- Streamlined care coordination processes to enhance patient outcomes.
Optometrist
Schuster Family Eyecare
Menomonee Falls, WI
06.2023 - 04.2025
- Oversaw comprehensive eye examinations and medical treatments for diverse patient demographics. Championed patient education initiatives to promote eye health awareness. Fostered a collaborative environment with healthcare teams to optimize treatment outcomes.
- Executed specialty dry eye treatments, including iLux and Intense Pulsed Light (IPL), to enhance patient comfort.
- Managed fitting and sales of contact lenses to enhance customer vision solutions.
- Conducted routine eye examinations every 20 minutes to ensure patient vision health.
- Oversaw pre-operative evaluations for cataract and LASIK procedures to enhance patient readiness.\ Coordinated post-operative follow-ups to monitor recovery and address patient concerns.\ Facilitated communication between patients and surgical teams to optimize care delivery.
- Provided expert guidance on treatment and management strategies for ocular conditions, including diabetic retinopathy and glaucoma.
- Documented and inputted all billing codes with precision.
Student Doctor
The Chicago Lighthouse
Chicago, IL
01.2023 - 04.2023
- Facilitated access to comprehensive care and rehabilitation services for individuals with visual impairments or blindness.
- Conducted thorough examinations of 8+ patients each day to support effective treatment plans.
- Facilitated low vision rehabilitation programs aimed at enhancing quality of life for individuals across all age groups.
- Assessed and instructed patients on the use of specialty contact lenses.
- Coordinated support services and resources for patients with end-stage diseases to enhance quality of life.
- Educated patients on available treatment options and visual prognosis to enhance understanding and decision-making.
Education
Bachelor of Arts - Spanish
Marquette University
Milwaukee, WI05.2019
Doctor of Optometry -
IAUPR School of Optometry
Bayamon, Puerto Rico06.2023
Skills
- Contact lens sales
- Critical thinking
- Strong communication skills
- Familiarity with scientific jargon and writing
- Bilingual communication: English and Spanish
- Problem-solving
- Team collaboration
- Territory management
- Territory development
- Goal oriented
- Cold calling
Timeline
Eye Care Educator
Syneos Health Biopharma Solutions Organization & CRO
04.2025 - Current
Optometrist
Schuster Family Eyecare
06.2023 - 04.2025
Student Doctor
The Chicago Lighthouse
01.2023 - 04.2023
Bachelor of Arts - Spanish
Marquette University
Doctor of Optometry -
IAUPR School of Optometry