Jacqueline Rocheleau
Pembroke Pines,FL
Summary
Results-driven administrative and support professional with experience across education, legal, and client-facing environments. Proven ability to manage daily operations, support teams, and improve organization and efficiency in fast-paced settings. Skilled in communication, problem-solving, and adapting to evolving priorities. Recognized for strong attention to detail, reliability, and delivering high-quality support that enhances team performance and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Teacher's Assistant
Belle Chasse Academy
Belle Chasse, LA
01.2024 - Current
- Selected as Support Staff of the Year (2025-2026) for exceptional performance, reliability, and positive impact on students and staff
- Supported daily instruction for 20+ students, improving classroom engagement, participation, and academic performance
- Led classroom management efforts, maintaining a structured and productive learning environment
- Assisted in lesson planning and execution, ensuring alignment with curriculum goals and student learning needs
- Adapted instructional strategies to support diverse learners, including individualized and 504 learning plans
- Prepared and organized educational materials, improving efficiency and classroom readiness
- Communicated effectively with teachers, students, and parents to support student success and resolve concerns
Self-Employed Home Cleaner
San Diego, CA
06.2021 - 10.2023
- Built and maintained a loyal client base through reliable service and strong customer relationships
- Managed scheduling, client communications, and service delivery for a residential cleaning business
- Maintained detailed client records, schedules, and service preferences to ensure consistency and satisfaction
- Advertised services locally, increasing client acquisition and business growth
- Performed thorough cleaning and sanitation of homes, ensuring high standards of cleanliness and organization
Licensed Real Estate Agent
EXIT Real Estate
Fleming Island, FL
06.2019 - 06.2020
- Negotiated contracts and facilitated transactions, ensuring favorable outcomes for clients
- Conducted comparative market analyses (CMA) to guide pricing strategies and investment decisions
- Managed client relationships, addressing concerns and maintaining high levels of customer satisfaction
- Ensured compliance with real estate laws, contracts, and disclosure requirements
- Utilized MLS platforms and digital tools to market properties, increasing visibility and engagement
Legal Assistant
M. Richard Epps P.C.
Virginia Beach, VA
11.2009 - 01.2011
- Managed case files and legal records, ensuring accuracy, organization, and timely access to documentation
- Prepared, proofread, and formatted legal documents for court filings
- Coordinated administrative processes, including scheduling, communications, and document tracking
- Handled client communications professionally, maintaining confidentiality and trust
- Supported trial preparation by organizing case materials and documentation
Receptionist
Crystal Automotive
Homosassa, FL
12.2006 - 06.2009
- Managed a multi-line phone system, directing calls and assisting customers efficiently
- Provided administrative support including document preparation, filing, and report distribution
- Greeted and assisted visitors, ensuring a professional and welcoming front office environment
- Organized incoming mail and routed correspondence to appropriate personnel
- Supported daily office operations, improving workflow and communication across departments
Education
Bachelor of Arts - Business Management
02.2026
GPA: 3.9/4.0
Associate's Degree - Medical Billing and Coding
12.2014
GPA: 4.0/4.0
Skills
- Administrative Support & Office Operations
- Customer Service & Client Relations
- Scheduling & Calendar Management
- Data Entry & Records Management
- Communication & Interpersonal Skills
- Problem Solving & Conflict Resolution
- Microsoft Office Suite
- Google Workspace
- Schoology and Classlink
- CRM & Database Systems
- MLS Real Estate Platforms
- Legal Documentation & Filing Systems
Websites
Timeline
Teacher's Assistant - Belle Chasse Academy
01.2024 - Current
Self-Employed Home Cleaner -
06.2021 - 10.2023
Licensed Real Estate Agent - EXIT Real Estate
06.2019 - 06.2020
Legal Assistant - M. Richard Epps P.C.
11.2009 - 01.2011
Receptionist - Crystal Automotive
12.2006 - 06.2009
Fortis College - Associate's Degree, Medical Billing and Coding
American Military University - Bachelor of Arts, Business Management