Juliawn Harmon
Wichita Falls,TX
Summary
Reliable and highly organized professional with extensive experience supervising teams and coordinating daily operations in fast-paced food service, custodial maintenance, and healthcare settings. Proven ability to manage schedules, delegate tasks, train and motivate staff, and ensure smooth, efficient workflows. Skilled in maintaining clean, safe, and welcoming environments while delivering excellent service to customers, staff, and patients alike. Experienced in handling administrative duties such as answering phones, managing records, preparing reports, and ensuring accurate data entry. Brings strong communication, time management, and multitasking skills with a commitment to supporting smooth office operations and helping teams achieve their goals.
Overview
6
6
years of professional experience
Work History
Psychiatric Nursing Assistant III (PNA III)
Wichita Falls State Hospital (formerly North Texas State Hospital)
Wichita Falls, Tx
01.2025 - 02.2026
- Promoted based on performance, reliability, and leadership ability.
- Maintained accurate electronic records and ensured detailed documentation of daily patient information.
- Assisted with admissions paperwork, data entry, and record updates.
- Communicated professionally with multidisciplinary teams to coordinate patient care and scheduling.
- Maintained strict HIPAA compliance and confidentiality standards.
- Supported and guided PNA I and II staff to ensure consistent documentation and workflow efficiency.
Psychiatric Nursing Assistant II (PNA II)
Wichita Falls State Hospital (formerly North Texas State Hospital)
Wichita Falls, Tx
10.2023 - 01.2025
- Delivered direct patient support in a fast-paced inpatient psychiatric setting.
- Documented daily reports and entered data into electronic medical record systems.
- Assisted with coordinating patient schedules and therapeutic activities.
- Responded calmly and professionally in high-pressure situations.
Custodial Worker Lead
Sheppard Air Force Base/ Sheppard Inn
Sheppard Air Force Base, Tx
08.2021 - 10.2023
- Led a custodial team in daily cleaning operations across high-traffic areas within an Air Force facility, ensuring mission readiness and compliance with strict military standards.
- Assigned, distributed, and balanced workloads to meet operational schedules and maintain consistent quality.
- Provided hands-on training and daily guidance to new and existing staff, reinforcing safety protocols and Air Force procedures.
- Monitored work progress and addressed any performance or compliance issues, escalating concerns to supervisors as needed.
- Maintained accurate room status and occupancy data by updating computer databases and preparing housekeeping reports.
- Oversaw supply levels and equipment inventories to support uninterrupted custodial operations and cost-effective use of materials.
Team Crew Lead
McDonald's
Catlettsburg, Ky
10.2019 - 05.2021
- Supervised daily shift operations by delegating tasks, monitoring food quality and cleanliness, and ensuring compliance with company standards.
- Trained, coached, and motivated new and existing crew members to maintain high performance and excellent customer service.
- Handled opening and closing procedures, balanced registers, and assisted with cash handling and inventory checks.
- Responded to customer concerns and resolved issues promptly to maintain satisfaction and repeat business.
- Communicated effectively with managers and crew to support teamwork and a positive work environment.
Education
Bachelor of Nursing - Nursing
Midwestern State University
Wichita Falls, Tx05-2028
No Degree - Health Sciences & General Education
Vernon College
Wichita Falls, Tx05-2024
High School Diploma -
Spring Valley High School
Huntington, Wv01-2021
Skills
- Team Leadership & Staff Support
- Healthcare & Behavioral Health Support
- Electronic Medical Records (EMR) & Data Entry
- Documentation & Detailed Record Keeping
- HIPAA Compliance & Confidentiality
- Crisis Response & Verbal De-escalation
- Vital Signs Monitoring & Clinical Assistance
- Schedule Coordination & Task Delegation
- Administrative Support & Office Operations
- Report Preparation & Database Management
- Inventory & Supply Oversight
- Microsoft Office (Word, Excel, Outlook)
- Customer Service & Patient Relations
- Strong Written & Verbal Communication
- Time Management & Multitasking in Fast-Paced Environments
Timeline
Psychiatric Nursing Assistant III (PNA III)
Wichita Falls State Hospital (formerly North Texas State Hospital)
01.2025 - 02.2026
Psychiatric Nursing Assistant II (PNA II)
Wichita Falls State Hospital (formerly North Texas State Hospital)
10.2023 - 01.2025
Custodial Worker Lead
Sheppard Air Force Base/ Sheppard Inn
08.2021 - 10.2023
Team Crew Lead
McDonald's
10.2019 - 05.2021
Bachelor of Nursing - Nursing
Midwestern State University
No Degree - Health Sciences & General Education
Vernon College
High School Diploma -
Spring Valley High School