Jacqueline Romero
Hawthorne,NJ
Overview
4
4
years of professional experience
Work History
Receptionist
Smile Central Dental
Paterson, NJ
08.2021 - Current
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them.
- Collected payments.
- Provided excellent customer service
- Assisted with special projects assigned by management when required.
- Managed multiple tasks with accuracy during peak hours.
- Maintained a neat reception area
Cashier
McDonalds
Passaic, NJ
11.2020 - 07.2021
- Provided accurate cash register operations, including accepting payments and providing change.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Assisted in training new employees on restaurant procedures and policies.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Maintained knowledge of current menu items, prices, and promotions.
- Operated drive-thru window efficiently to ensure fast order processing times.
Education
High School Diploma -
Passaic Preparatory Academy
Passaic, NJ06-2021
Associate of Arts - Human Services
Passaic County Community College
Paterson, NJSkills
- Appointment scheduling
- Data entry
- Certified Microsoft Office Specialist
- Multi-line telephone operation
- Organization skills
- Calm demeanor
- Phone etiquette
- Time management
- Documentation and reporting
- Excellent customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Reading
- Journaling
Timeline
Receptionist
Smile Central Dental
08.2021 - Current
Cashier
McDonalds
11.2020 - 07.2021
High School Diploma -
Passaic Preparatory Academy
Associate of Arts - Human Services
Passaic County Community College