Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Jacqueline Romero

Hawthorne,NJ

Overview

4
4
years of professional experience

Work History

Receptionist

Smile Central Dental
Paterson, NJ
08.2021 - Current
  • Scheduled and confirmed appointments.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them.
  • Collected payments.
  • Provided excellent customer service
  • Assisted with special projects assigned by management when required.
  • Managed multiple tasks with accuracy during peak hours.
  • Maintained a neat reception area

Cashier

McDonalds
Passaic, NJ
11.2020 - 07.2021
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Assisted in training new employees on restaurant procedures and policies.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Operated drive-thru window efficiently to ensure fast order processing times.

Education

High School Diploma -

Passaic Preparatory Academy
Passaic, NJ
06-2021

Associate of Arts - Human Services

Passaic County Community College
Paterson, NJ

Skills

  • Appointment scheduling
  • Data entry
  • Certified Microsoft Office Specialist
  • Multi-line telephone operation
  • Organization skills
  • Calm demeanor
  • Phone etiquette
  • Time management
  • Documentation and reporting
  • Excellent customer service

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Reading
  • Journaling

Timeline

Receptionist

Smile Central Dental
08.2021 - Current

Cashier

McDonalds
11.2020 - 07.2021

High School Diploma -

Passaic Preparatory Academy

Associate of Arts - Human Services

Passaic County Community College

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Jacqueline Romero