Jacqueline Salladay
Weidman,MI
Summary
I am currently obtaining my BSW in Social Work and I am prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized and responsible with strong communication and critical thinking skills. I am very efficient with my time management as I am a full time student, a part time employee, and a volunteer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Volunteer
R.I.S.E Domestic Violence Shelter
Mount Pleasant, MI
09.2024 - Current
- Assisted clients with move-ins, food preparation, child care, and cleaning tasks.
- Took and followed detailed directions from others.
- Completed research to assist clients with concerns.
- Built awareness outside of the shelter of the resources available.
Childcare Assistant
Pitter Patter Preschool
Kingsley, MI
05.2023 - Current
- Cleaned eating areas.
- Engaging in play with children in all domains.
- Preparing meals.
- Interacting with parents at drop off/pick up.
- Help lead teachers as needed.
- Recording attendance and medical history.
- Constant supervision to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Read and told stories to promote and support overall language development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Waitress/Bartender
Coyote Crossings Resort
Cadillac, MI
12.2022 - Current
- Serve customers
- Use the POS system efficiently.
- Clean bathrooms and shared spaces.
- Sell retail
- Check customers into cabins on the property.
- Make drinks, salads, and deserts.
- Vacuum, sweep, and mop.
- Count the till and tip out other team members as needed.
- Take out trash/recycling.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Babysitter
Families In The Community
Cadillac, MI
06.2017 - Current
- I've watched kids from ages 5 months- 8 years old.
- Try to get outside or do some kind of craft but it comes down to what the family is comfortable with.
- I often clean while the kids nap and cook for them.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Monitored children's play activities to verify safety.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Student Volunteer
Kinney Elementary School
Mount Pleasant, MI
11.2023 - 04.2024
- For my social work programs volunteer hours I have been in a classroom with children who have severe emotional impairments
- I am there as a listening ear, to help them with classwork, and aiding them in being successful
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
Student Assistant
Entrepreneurship Department, Central Michigan University
Mount Pleasant, MI
08.2022 - 03.2024
- Answered office phone calls.
- Respond to emails regarding room rentals or major/minor questions.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Facilitated a positive learning environment by providing support services to students with accommodation needs.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped set up and tear down events.
Barista
Starbucks
Cadillac, MI
09.2021 - 08.2022
- Prepare hot and cold beverages.
- Clean and sanitize work areas and equipment
- Clean lobby and shared spaces.
- Handle customer payments.
- Prepare food and baked goods as requested.
- Take out trashes, cardboard, and recycle.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Busser
The Pines
Cadillac, MI
11.2017 - 06.2022
- Cleared off customers tables and wiped them down.
- Trained new staff in bussing and cleaning procedures.
- Filled ice for bartenders and waitress'.
- Washed mugs and glasses.
- Took out empty beer cases, flattened cardboard boxes, and took care of trashes.
- Answered phones for take-out orders.
- Cleaned bathrooms, entryways, etc.
- Helped customers in the bowling alley.
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Hostess/Busser
Sultans Table
Cadillac, MI
05.2021 - 06.2021
- Seated customers and gave them menus in a timely manner.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Folded silverware and restocked waitress and bar areas.
- Cleared tables after customers left to prepare for the next group.
- Cleaned bathrooms and other shared spaces.
- Made to-go orders as requested.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Wellness Committee Member
Cadillac Area Public Schools
Cadillac, MI
10.2016 - 09.2017
- Found healthier options to implement to school lunches.
- Added new water filters for the building.
- Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
Education
Currently Attending - Major- Social Work, Minor- Child Development
Central Michigan University
Mount Pleasant05-2026
High School Diploma -
Cadillac Senior High School
Cadillac, MI06.2022
Skills
- Team Collaboration
- Problem Solving
- Office Organization
- Social interaction
- First-aid and CPR
- Fast Learner
Awards
- Honor Roll
- Maroon & Gold Merit Scholarship
- Dean's List
References
- Sherry Maury, Manager at The Pines, 231-775-7752
- Amanda Baas, Parent I babysit for, 231-878-5654
- Colette Pressell, Store Manager at Starbucks, 231-884-6483
- Brenda Pung, Secretary in the Entrepreneurship Department, 989-621-5618
- Michelle Stark, Regional Manager at Pitter Patter, 231-409-4573
Certification
- CPR/AED Certification
Timeline
Student Volunteer
R.I.S.E Domestic Violence Shelter
09.2024 - Current
Student Volunteer
Kinney Elementary School
11.2023 - 04.2024
Childcare Assistant
Pitter Patter Preschool
05.2023 - Current
Waitress/Bartender
Coyote Crossings Resort
12.2022 - Current
Student Assistant
Entrepreneurship Department, Central Michigan University
08.2022 - 03.2024
Barista
Starbucks
09.2021 - 08.2022
Hostess/Busser
Sultans Table
05.2021 - 06.2021
Busser
The Pines
11.2017 - 06.2022
Babysitter
Families In The Community
06.2017 - Current
Wellness Committee Member
Cadillac Area Public Schools
10.2016 - 09.2017
Currently Attending - Major- Social Work, Minor- Child Development
Central Michigan University
High School Diploma -
Cadillac Senior High School