JACQUELINE SCHROETLIN
Wasilla,AK
Summary
Qualified Registered Nurse with strong background in RN case management. Demonstrated ability to coordinate patient care plans and collaborate with healthcare teams to ensure optimal outcomes. Proven skills in patient advocacy and resource management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RN Case Manager
Searhc ELMC
07.2023 - 10.2024
- Utilizes outstanding customer service skills, while providing patient care coordination
- Accurately uses nursing processes and critical thinking skills when performing triage
- Initiates prior authorization to obtain approval for essential medications
- Consistently demonstrates leadership skills, problem solving, teamwork with an excellent attitude
RN Case Manager
Veterans Administration
12.2020 - 10.2022
- Applies the nursing process to systems at the unit level, while serving as a resource for clients and staff in addressing ethical issues
- Managed approximately 40 incoming calls, emails and alerts per day
- Initiated quality improvement measures for pre-op orders that resulted in improved patient care by preventing delay in surgical procedures
- Works as a team and demonstrates leadership skills to analyze and resolve care problems
RN Case Manager
Providence Medical
04.2020 - 11.2020
- Implemented and guided family teaching programs at the service level
- Use clinical judgement to assess, implement, and document nursing care
- Coordinated delivery of care to produce a positive impact at the program ad service levels
- Advocate for patient rights and encourage staff to act as patient advocates
- Processed approximately 25 incoming triage calls per day
RN Case Manager
JBER pain clinic
11.2019 - 03.2020
- Documentation of nursing process and interventions
- Collaboration with multidisciplinary team members to ensure continuity of care
- Perform ongoing assessments to evaluate patient needs and implement individual plans of care
- Effectively reported daily on approximately 25% of patient procedures and status to achieve optimal outcomes
- Assist in daily clinic duties to help ensure patients are seen in a timely manner
RN Case Manager
Community Nursing Services
11.2012 - 11.2019
- Provided emotional support to 30 plus patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
Education
BACHELORS OF SCIENCE - NURSING
Capella University
Wasilla, AK12.2018
Skills
- Patient care
- Collaborating
- Implementing nursing care plans
- Safety and quality control
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
Accomplishments
- Supervised team of 12 staff members.
- Documented and resolved medication errors which led to increased patient safety.
- Achieved increased patient satisfaction by completing pre-op paperwork with accuracy and efficiency.
Certification
- CHPN, 06/16
- BLS, 01/19
- CCM
- AMERICAN NURSES ASSOCIATION
Timeline
RN Case Manager
Searhc ELMC
07.2023 - 10.2024
RN Case Manager
Veterans Administration
12.2020 - 10.2022
RN Case Manager
Providence Medical
04.2020 - 11.2020
RN Case Manager
JBER pain clinic
11.2019 - 03.2020
RN Case Manager
Community Nursing Services
11.2012 - 11.2019
BACHELORS OF SCIENCE - NURSING
Capella University
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